Nespresso Terms and Conditions

Effective: May 2018

Updated: 22/09/2023

 

SCOPE OF THIS NOTICE

Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

This Notice explains how your Personal Data are collected, used, and disclosed by Nespresso entities as listed in the controllers & contact section (Section 11) (“Nespresso”, “We”, Us”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party social networks, Customer Relationship Centers, Boutiques, points of sales and events. Please note that We combine Personal Data that We collect via one method (e.g. a Nespresso website) with Personal Data that We collect via another method (e.g. a Nespresso offline event). As part of this, We combine Personal Data that were originally collected by different Nespresso entities. Please see Section 8 for further information on how to object to this.

If you fail to provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 10).

This Notice provides important information in the following areas:
1. SOURCES OF PERSONAL DATA
2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS
4. USES MADE OF YOUR PERSONAL DATA
5. DISCLOSURE OF YOUR PERSONAL DATA
6. RETENTION OF PERSONAL DATA
7. STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA
8. ACCESS TO YOUR PERSONAL DATA
9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA
10. CHANGES TO OUR NOTICE
11. DATA CONTROLLERS & CONTACT

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

Nespresso websites. Consumer-directed websites operated by or for Nespresso, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook (“Websites”).

Nespresso mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Nespresso, such as smartphone apps.

E-mail, text and other electronic messages. Electronic communications between you and Nespresso.

Nespresso CRC. Calls to our Customer Relationship Centers (“CRC”).

Nespresso Boutiques. Stores managed by Nespresso.

Offline registration forms. Printed registration and similar forms that We collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Points of Sales. Demonstrators present in physical third-party stores to assist you with the registering of your machine and coffee ordering.

Telemetry Data. We may collect certain data captured by Nespresso coffee machines that are connected to Wi-Fi. Examples include the machine Serial Number, machine alerts or errors, and the type of coffees prepared by consumers, with the respective date and time.

Data from other sources. Third party social networks (e.g. such as Facebook, Google) or market researches (if feedback not provided on an anonymous basis).

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Nespresso (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favourite products, hobbies and interests, and household or lifestyle information.

Technical information about computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Nespresso website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and web beacons, and is also collected through the use of third-party tracking. You have the right to object to the use of such technologies, for further details please see Section 3.

Market research & consumer feedback. This includes information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. This refers to any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third-party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content and posts or PM you can leave on Nespresso social media pages. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. This refers to any information that you share publicly on a third-party social network or information that is part of your profile on a third-party social network (such as Facebook) and that you allow the third-party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third-party social network profile information (or parts of it) every time you download or interact with a Nespresso web application on a third-party social network such as Facebook, every time you use a social networking feature that is integrated within a Nespresso site (such as Facebook Connect) or every time you interact with Us through a third-party social network. To learn more about how your information from a third-party social network is obtained by Nespresso, or to opt-out of sharing such social network information, please visit the website of the relevant third-party social network.

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

Calls to CRC. Communications with a CRC will be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

Email: We analyse your interactions with our content (e.g. click through, the opening of email) to provide you with personalized information based on your interests and preferences.

3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP Address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalisation.

4. USES MADE OF YOUR PERSONAL DATA

The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

5. DISCLOSURE OF YOUR PERSONAL DATA

In addition to the Nespresso/Nestlé entities or ad-hoc in-country partners (in charge of Nespresso operations) mentioned in the data controllers & contact section (see Section 11), We share you Personal Data with the following types of third-party organisation:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they’ve been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure. Where required by applicable law, you can obtain a list of the providers processing your Personal Data (see Section 11 to contact Us).

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that We use to help Us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for their own marketing purposes. Except in situations where you have given your consent, We do not license or sell your Personal Data to third party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 4 for details).

6. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 4 above) or to comply with applicable legal requirements.

Personal data used to provide you with a personalized experience (see Section 4 above for details) will be kept for a duration permitted by applicable laws

7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use a variety of reasonable measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third-party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need-to-know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of customer care matters will have access to your customer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/App.

Transfer of your Personal Data. The storage as well as the processing of your Personal Data as described above require that your Personal Data are ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence, notably Switzerland and Luxembourg. We will also transfer your Personal Data to countries outside the European Economic Area (“EEA”) (e.g. other Nespresso/Nestlé entities or ad-hoc in-country partners) including to countries which have different data protection standards to those which apply in the EEA. We (i) have put in place European Commission approved standard contractual clauses to protect your Personal Data (and you have a right to ask Us for a copy of these clauses (by contacting Us as set out below) and/or (ii) will rely on your consent (where permitted by law).

8. ACCESS TO YOUR PERSONAL DATA

Access to Personal Data. Where provided by law, you, your successors, representatives and/or proxies have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail using this link
/uk/en/contact-us (UK) or this link
/ie/en/contact-us (ROI) or
writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, or
ukcrc.general@nespresso.com, attaching a copy of your ID or equivalent details (where requested by Us and permitted by law).

If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected.

Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you, your successors, representatives and/or proxies can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) oppose the data processing; (iii) limit the use and disclosure of your Personal Data; and (iv) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

We hope that We can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns, you also have the right to complain to competent data protection authorities.

9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via (i) our consent management solution or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used. Please see Section 3 above.

Advertising, marketing and promotions. If you wish to have your Personal Data used by Nespresso to promote its products or services, you can indicate so through the relevant tick box(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To opt-out of marketing communications sent by any medium, including third party social networks, you can opt-out at any time by logging into the Websites/apps or third-party social networks and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non marketing related announcements.

Personalization (offline and online): Where required by law, if you wish to have your Personal Data used by Nespresso to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick box(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC.

Custom Audience. We may share with Facebook actions that you take on our website such as your visits to our website, your interactions on our website, use of Facebook Connect and information collected from cookies or similar technologies including the Facebook pixel. This allows us to measure the effectiveness of our advertising, improve our marketing practices, and helps us deliver more relevant advertising to you and people like you (including on social media such as Facebook). Nespresso is Joint Controller with Facebook Ireland for this processing. This arrangement means that Nespresso has to provide you this notice, but you should contact Facebook if you wish to exercise your data protection rights. Further information, including how Facebook enables you to exercise your data protection rights, and subsequently processes your information as independent data controller can be found in Facebook Ireland's Data Policy. If you would like to know more or if you do not want your data used in this way, feel free to contact us at the details outlined below.

Interest Based Advertising. We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of Us and other non-affiliated companies on the Internet. Some of those advertisements may be tailored to your interests based on information collected on Nespresso sites or on non-affiliated websites over time. You may visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you may opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store. You may also stop the collection of precise location data from a mobile device by accessing your device location service settings. We adhere to the DAA’s self-regulatory principles. You will still receive advertising, but those ads may be less relevant to your interests.

10. CHANGES TO OUR NOTICE

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

12. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact us via these links:

/uk/en/contact-us (UK)

/ie/en/contact-us (ROI)

or by writing to us at Nespresso Customer Relationship Centre, Haxby Road, York, YO91 1XY, emailing at ukcrc.general@nespresso.com, or calling our CRC on 0800 442 442 (UK) or 1800 812 660 (ROI).

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

  

Data controllers	Responsible for
Nestlé Nespresso SA (Nestlé Nespresso Ltd) Chaussée de la Guinguette 10, 1800 Vevey, Switzerland	All activities
In addition, all the following Nespresso/Nestlé entities, or ad-hoc in-country partners
Nespresso UK Ltd 1 City Place Gatwick RH6 0PA UK	All activities in UK and ROI If you are making a purchase in boutique or calling our CRC, the following local data controllers will also be involved Genesys Europe B.V. 1 King’s Cross Bridge London N1 9NW
Nestlé UK Headquarters (Registered Office) Nestle House Haxby Road York England YO31 8TA	All activities in UK
Nestlé Ireland Headquarters(Dublin Registered Office) Registration No.: 001614 Nestlé (Ireland) Ltd 3030 Lakedrive Citywest Business Campus Dublin 24	All activities in ROI
Sift Science, Inc.	Detect and prevent fraudulent activity on your account in real time. Information shared with Sift is treated by Sift in accordance with its Privacy Policy, available at https://sift.com/service-privacy

 

Applicable version with effect from May 1st 2017

1. INTRODUCTION

The following are governed by these General Conditions of Sales: all orders placed by individuals, referred to as "you" or "customer", with Nespresso UK Ltd. (registered in England & Wales with company registration number 156925, with registered office at 1 City Place, Gatwick, England, RH6 0PA and VAT registration number GB 169562721), referred to herein as "Nespresso" or "we", "us" or "our", by telephone, on the Website, from your mobile phone via the Nespresso application, on m.nespresso.com (each a "Remote Order") or in a Nespresso Boutique, for machines as well as their consumables and accessories (the "Products").

Before using the Nespresso website and associated webpages (the "Website") and/or placing an order, we kindly ask you to carefully review all the terms included in the present General Conditions of Sales together with the Privacy Policy and the Website Terms of Use and any additional conditions that may appear on the Website from time to time such as during promotions or campaigns.

Each order placed with Nespresso or any of its affiliated companies shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales, they shall apply to the exclusion of all other conditions.

.Our General Conditions of Sales may be modified from time to time by posting a new dated version on this Website. You are invited to read our General Conditions of Sales on a regular basis to be informed of these modifications. You will be subject to the General Conditions of Sales in force at the time you order Products from us, unless any change is required to be made to these by law or governmental authority (in which case it will apply to orders previously placed by you). You may exercise your right to cancel if you are not happy with the changes as they apply to your order.

We will send you a copy of these General Conditions of Sales. You can also download, save and/or print a copy of your order receipt confirmation email and these General Conditions of Sales for your records.

Any order placed through this Website can only be delivered to the United Kingdom of Great Britain and Northern Ireland, the Channel Islands and the Isle of Man. We regret that we cannot deliver elsewhere.

2. ORDERS

2.1 Registration

As a prerequisite to place an order, you will be required to provide mandatory registration information, such as your name or email address that will need to be valid and up-to-date.

Please inform us of any changes in your address or other information by updating your personal details on this Website without delay so that we can keep accurate records and deal with your request and orders.

2.2 Password and confidentiality

After the registration procedure is completed on the Website, you will have a unique member account username and password (the "Credentials"). Security and confidentiality are important to us. To prevent your data from being compromised or eavesdropped during the use of our website we enforce the TLS protocol (Transport Layer Security), which establishes a secure and encrypted transmission between your browser and our servers, at all times on our e-Commerce platforms and at least during log in on other platforms. We ask you, and it remains your responsibility, to maintain the confidentiality and security of your Credentials. Any successful log in using your Credentials, regardless of whether it was executed by you or someone else, will be deemed as a personal act by you.

If you know, or have reason to believe that your Credentials have been stolen or misused, or in case of any other security issue, please notify Nespresso immediately by calling the Customer Relationship Centre on 0800 442 442 (UK Freephone).

You are also invited to take the following precautions:

When you have completed your visit of the Website, always use the Logout button on the top to effectively close the session.

• - Your account username, password and access rights are exclusively for your personal use and should not be transferred to or shared with any other person.

If Nespresso knows or has reason to believe that your Credentials are indeed used by another person, Nespresso shall immediately suspend the use of such account (including processing any transaction from such account).

2.3 Order process

You can place your orders:

• - in a Nespresso Boutique
• - by telephone: on 0800 442 442 (UK Freephone)
• - by internet on this Website
• - from your mobile phone via the Nespresso application or on m.nespresso.com

An order of Nespresso Product through the Website is placed by clicking on "Add to Basket" button and proceeding to the checkout page. Minimum and maximum order quantities may also apply, which Nespresso reserves the right to amend from time to time and in its sole discretion.

After placing an order of Product/s on the Website, you will access an order confirmation webpage allowing you to review your order, choose your delivery method and check the total price.

After accepting the General Conditions of Sales, you will be invited to provide payment details to finalise your order.

Please never provide your debit or credit card details on letters or faxes. You will be called back by us to finalise the order and proceed to the payment in a secure way.

2.4 Order confirmation

Once you have submitted and confirmed your order(s), Nespresso will acknowledge receipt of the order(s) by setting out details of the ordered Product(s). This acknowledgement does not confirm our acceptance of your offer to purchase the ordered Product(s).

After confirming receipt of your order(s), Nespresso will check that the relevant Product(s) is (are) in stock. A contract for the sale of Products between you and Nespresso will only be formed when Nespresso confirms that all or part of the Product(s) is/are still available and has/have been dispatched. The contract is formed on sending of the shipment confirmation.

The confirmation of dispatch by Nespresso will be proof of a binding agreement between you and Nespresso. The contract for the sale of Products will relate only to those Products whose dispatch we have confirmed.

To the extent permitted by law, Nespresso is entitled to refuse, cancel or terminate an order for any reasonable ground and at any time. For example we may refuse an order if a Product is totally or partially unavailable after the order is made. In this situation, you shall be informed of the delivery of partial order or the cancellation of your order.

If you have already paid for some or all of the Product(s), we will refund you the full amount in respect of the relevant Product(s) and any delivery costs charged as soon as possible. Nespresso may also refuse an order if there is an ongoing dispute concerning payment of prior orders or in the case of abnormal orders and orders which Nespresso suspects are not placed in good faith.

2.5 Prices

The prices payable for the items you order are those displayed on this Website on the date you place your order, inclusive of VAT but exclusive of delivery charges.

Delivery charges, when applicable, will be billed at the rates indicated on the Website on the date you place your order, calculated in accordance with the size of the order and the delivery method you select. You will be advised of the delivery charges applicable to your order during the checkout process and before you place your order.

The price of a Product and delivery costs displayed on the Website and confirmed in your order confirmation will normally be honoured.

Nespresso reserves the right to modify the prices of its Products in the future at any time and without notice. The modifications of prices will not apply to orders of Products already confirmed by Nespresso.

2.6 Payment

Payment shall be made by one of the methods you have selected during the checkout process. Payments can be made by Visa, MasterCard, American Express, Maestro (excl. Maestro on mobile application).

Payments must specify your client number and/or invoice number. Payment by credit or debit card is immediately due and payable at the time you place your order.

Your card details are encrypted during all transmissions for security purposes.

Depending on the payment establishment or payment service provider, payment by credit card may require an authorisation or be executed in multiples steps. In the event Nespresso does not receive the authorisation, Nespresso reserves the right to cancel your order.

No order will be shipped until payment is received or payment has been authorised or processed. The data registered by our payment system constitutes full proof of the financial transactions.

To ensure that your credit, debit or charge card is not being used without your consent, we may validate name, address and other personal information supplied by you during the order process against appropriate third party databases. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.

3. DELIVERIES

3.1 Delivery
All Remote Orders confirmed by Nespresso will be delivered to the delivery address you specified when placing your order. Nespresso and/or companies authorised by Nespresso may contact you by SMS, telephone and/or email with information regarding your order and delivery. Nespresso does its utmost to ensure standard deliveries (after receipt of cleared funds and subject to stock availability, factors beyond Nespresso's reasonable control and finance validation checks that Nespresso, in its absolute discretion, deems to be necessary) the next day to the UK mainland (for orders placed by 8pm), within 1-2 days to Northern Ireland, and within 5 working days to the Scottish Highlands and Islands, Scilly Isles, Isle of Man, Isle of Wight, and Channel Islands.

In case the delivery has not occurred within the above indicated term, you should either make contact with Nespresso to agree on an additional delay to deliver the Products, or cancel your order by notifying Nespresso. In order to deliver orders on time, Nespresso strives to keep sufficient stocks of Products. However, it is possible that stocks of certain Products turn out to be insufficient for all deliveries to be affected on time. In such cases, you accept that Nespresso is entitled to complete partial deliveries, or to defer delivery.

Orders for Products available in limited quantities (such as Limited Editions, etc.) will only be accepted by us as long as stocks allow.

3.2 Transfer of property and risk
The delivered Nespresso Products shall remain our property until you have paid all amounts owing under the agreement in full, including the payment of all costs included in the order confirmation. All risk of loss or damage to the Products shall be transferred to you upon your taking delivery (or of any persons acting in your place).

3.3 Product verification
At the time of the delivery, you are asked to verify that the number of items being delivered corresponds to that indicated on the delivery confirmation and that the Products are intact, undamaged, not wet and unaltered in any manner. In case you observe damage or missing items, you must notify our Customer Relationship Centre within a reasonable period after you discovered the damage or missing item and not later than two months. Nespresso shall in such case provide you with identical replacement Products. This does not affect your legal warranty statutory rights detailed in Article 4.5 of the General Conditions of Sales.

4. RETURNS AND AFTER SALES

4.1 Cancellations
If you cancel your order before you have received Product(s), you are entitled to refuse the delivery of the Product(s) and we will refund you in full without undue delay and in any event within 14 days after you have notified us of cancelling your order.

4.2 Right of withdrawal
You may decide to cancel your contract at any time from the date of the shipment confirmation up until the date that is 14 days from receipt by you of the Products (or in the case of partial delivery, 14 days from receipt of the last of the Products forming part of the same order) by filling out the withdrawal form that can be found at the foot of these General Conditions, or by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone). In respect of Products purchased from a Nespresso Boutique the foregoing only applies to machines (and not to other Products) and notification of intention to cancel can be made to a member of Nespresso Boutique staff. Once you have notified us of your intention to return the Product/s, you will have 14 days to return the Product/s to us, in accordance with our return policy detailed in Article 4.4 of the present General Conditions of Sales. You are liable for any diminished value of the Products resulting from the handling by you other than what is necessary to establish the nature, characteristics and functioning of the Products.

4.3 Effects of withdrawal
If you exercise your withdrawal right, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4.4 Return Policy
When you return the Product, you must return the Products to us in an undamaged and unused condition at your expense (unless the Product is faulty or not as described) without undue delay and in any event within 14 days from informing us of your intention to return the item. You may be released from returning the Products at your expense by calling our Customer Relationship Centre on 0800 442 442 (UK Freephone) and requesting a free return label. Insofar as possible and practicable, the Products should be returned in their original condition and packaging.

At your expense (unless the Product/s is/are faulty or not as described), you shall send back the Products, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.

To the extent practicable, and for due process of you request, the Products should be returned accompanied by the invoice and the return form. The deadline is met if you send back the Products before the period of 14 days has expired. Your legal rights regarding defective Products (those that are faulty or mis-described) are not affected by your rights of return and refund in this Article 4 or by anything in these General Conditions of Sales.

4.5 Warranties
Machines purchased are guaranteed by the machine manufacturer pursuant to the warranty conditions listed in the original Product documentation. Please consult your Product documentation for detailed information on the manufacturer's warranty, which is without prejudice to any of your statutory legal rights.

4.6 After-Sales Services
You are responsible for the standard maintenance and cleaning of any machine you purchase from us. Given the technical characteristics of the machines and for safety reasons, repairs must only be performed by the manufacturer's after sales service personnel, in accordance with the conditions specific to each machine. The manufacturer and Nespresso shall be released from any liability resulting from a modification, repair, addition and/or replacement of spare parts on the machine by any person other than the sales service department.

If you encounter any problems or have any questions concerning the functioning, maintenance or after-sales service of your machine, please contact our Customer Relationship Centre on 0800 442 442 (UK Freephone) for advice and assistance. If your requirements are complex, Nespresso may collect your machine at a pre-arranged time and bring back your machine when repaired at the chosen address.

5. LIABILITY

The photographs and texts illustrating and describing the Products on this Website are non-contractual and for information purposes alone. Nespresso shall not be liable in case of errors or omissions in the photographs or texts displayed on this Website. Without limiting the scope of these General Conditions of Sales and to the extent permitted by applicable law, Nespresso's liability for losses you suffer as a result of our breach of these General Conditions of Sales or our negligence shall be no greater in amount than the purchase price of the Products in respect of which damages are claimed.

Nespresso is only responsible for any loss or damage you suffer which is a foreseeable consequence of our breach of these General Conditions of Sales or our negligence. We are not responsible for any loss or damage which is not foreseeable.

Loss or damage is foreseeable if it is an obvious consequence of our breach or where it could be contemplated by you and us at the time your order is accepted by us Product We expressly exclude any liability for any loss or damage which may be incurred by you as a result of your breach of these General Conditions of Sales. We only supply the Products for personal and private use and you agree not to use the Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these General Conditions of Sales exclude or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) defective Products under the Consumer Protection Act 1987; or (iv) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

6. FORCE MAJEURE

Nespresso will make every reasonable effort to fulfil its obligations. However, Nespresso cannot be held responsible or liable for delays or failure to deliver caused by circumstances beyond its reasonable control ("force majeure"). Such circumstances include without limitation strikes and industrial action by third parties, civil commotion, riots, wars, natural catastrophes or any others that make impracticable or impossible the Production, transportation or delivery of Products. In the event of a delay caused by force majeure, Nespresso's obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event. Nespresso will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining Product supply among customers in a fair and reasonable manner. If we cannot perform our obligations due to such an event, you may cancel your contract. To cancel, please contact us. You will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including delivery charges.

7. SEVERABILITY

If any provision or part-provision of these General Conditions of Sale is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these General Conditions of Sale.

8. LAW AND FORUM

The present General Conditions of Sales (and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) and your purchase of Products from Nespresso shall be governed by and construed in accordance with the laws of England. Any dispute or claim arising out of or in connection with General Conditions of Sales or your purchase of Products from Nespresso (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England. If you are a consumer resident in Northern Ireland, you may also bring proceedings in Northern Ireland and if you are a resident in Scotland, you may also bring proceedings in Scotland.

Statutory Withdrawal Form

Withdrawal form (Complete and return this form only if you wish to withdraw from the contract)

To Nespresso UK Ltd, 1 City Place, Gatwick, England, RH6 0PA:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) delete as appropriate

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale – see above.

Nespresso has six types of subscription plans.

Credit-Based Plans:

1) Coffee Subscription Plan (no longer offered)

2) Machine Subscription Plan (no longer offered)

3) Box Subscription Plan

4) Nespresso Plus (Machine) Subscription Plan

5) Nespresso Plus (Coffee) Subscription Plan (Credit)

Autodelivery Plans:

6) Nespresso Plus (Coffee) Auto-Delivery

GENERAL TERMS AND CONDITIONS FOR ALL CREDIT-BASED NESPRESSO SUBSCRIPTION PLANS (Plans 1 – 5)

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI or IoM. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a new Subscription product, nor can you use a Nespresso gift card.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, with the Nespresso App, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre), so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Card updates

If you have authorised it with your bank we may automatically update your card when the expiry date is reached.

7.Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month.

8. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

9. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My account on Nespresso.com, by contacting our Customer Relationship Centre or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

10. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

11. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

1) NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre ). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

2) NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of £1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for £1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated online or by contacting our Customer Relationship Centre at any time after the initial 24 months without any penalties.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Perio to our Customer Relationship Centre. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Plan (which is £70 for the £20 Plan, £110 for the £25 Plan, £140 for the £30 Plan, £160 for the £35 Plan, £200 for the £45 Plan, £350 for the £55 Plan and £550 for the £70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

3) BOX SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores but not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of £1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated the “Cancel” button in “My Account” or contacting our Customer Relationship Centre.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

4) NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by debit/credit card.

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below. The consumption levels we recommend on our website and in our advertisements are based on estimates. Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/uk/en/legal.

4. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. The plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre (one@nespresso.com). If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

5) NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (Credit) TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated.

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates. Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/uk/en/legal.

4. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

6) NESPRESSO PLUS (COFFEE) AUTO-DELIVERY TERMS AND CONDITIONS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the UK, CI & IoM.

2. How does it work?

2.1 General

Nespresso Plus Auto-Delivery allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency. The General Conditions of Sales automatically apply to any order placed through the Auto-Delivery service. In the event of a conflict between the General Conditions of Sale and the conditions related to Auto-Delivery, the conditions related to Auto-Delivery will prevail.

2.1. Shipping Notification

Three days before your Auto-Delivery is processed you will receive an email notification. It will contain the details of your Product basket, the total price of your recurrent order, and whether any Product is out of stock.

2.2 Payment

Payments shall be made by credit/debit card. All Auto-Delivery orders will be billed on the day of order processing. In the event that your card cannot be charged, Nespresso will place your auto-delivery on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

2.3 Modification and Cancellation

You are entitled to cancel your Auto-Delivery or modify the Product(s) basket, the frequency or any customer detail at any time free of charge. In the event that you cancel a specific order or your Auto-Delivery before or while your order is being processed, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

2.4 Out of Stock

If one of your Product(s) included in your Auto-Delivery order is out of stock at the time of processing it will be removed. You will not be charged. If all products in the order are out of stock the Auto-Delivery will be placed on hold.

2.5 Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Auto-Delivery. These Auto-Delivery-specific promotions will not be applicable to any order made outside an Auto-Delivery order. With your Auto-Delivery you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Auto-Delivery does not automatically take into account other promotional offers announced on or around the time of your Auto-Delivery order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Auto-Delivery.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Security checks

To ensure that your card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

5. Terminating your subscription

You are entitled to cancel your Auto-Delivery at any time free of charge.

7. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

8. What’s included in the Nespresso Plus coffee subscription plan?

Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/uk/en/legal.

These terms and conditions (T&C’s) govern your agreement with Nespresso UK for a Nespresso subscription plan. By choosing to purchase a Nespresso subscription plan you accept these supplementary Terms and Conditions. These supplementary Terms and Conditions apply in addition to the General Conditions of Sale – see above.

Nespresso has six types of subscription plans.

Credit-Based Plans:

1) Coffee Subscription Plan (no longer offered)

2) Machine Subscription Plan (no longer offered)

3) Box Subscription Plan

4) Nespresso Plus (Machine) Subscription Plan

5) Nespresso Plus (Coffee) Subscription Plan (Credit)

Autodelivery Plans:

6) Nespresso Plus (Coffee) Auto-Delivery

GENERAL TERMS AND CONDITIONS FOR ALL CREDIT-BASED NESPRESSO SUBSCRIPTION PLANS (Plans 1 – 5)

1. Who can subscribe?

Customers must be at least 18 years old and reside in the Republic of Ireland. There is a limit of one Nespresso Machine Subscription Plan and one Nespresso Coffee Subscription Plan (or one Box Subscription Plan) per Nespresso Member.

2. How do the payments work?

Your Nespresso coffee subscription plan has a fixed cost which will be charged to you through a monthly fee. This monthly fee is fixed and varies depending on the subscription plan you select. If you already have Nespresso credit on your account, this cannot be used to purchase a new Subscription product, nor can you use a Nespresso gift card.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Definition of Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee, accessories or coffee machines on Nespresso.com, with the Nespresso App, by phone, or in our Nespresso Boutiques. Nespresso Credit is non-refundable and non-transferable and may not be exchanged for a cash equivalent. You can check your current balance of Nespresso Credit by logging into your account on Nespresso.com or visiting one of our Boutiques. Nespresso reserves the right to terminate the payment of the extra Nespresso Credit at any time without giving any reason, or prior notice.

5. What happens if I don’t have enough Nespresso Credit to meet the minimum order size for coffee orders?

We understand that your monthly subscription plan may not always provide enough Nespresso Credit to meet the minimum order requirements of 50 capsules for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre), so you could consider:

• Opting to use your Nespresso Credit plus your credit card to make up the extra. This way you can still enjoy the benefits of your subscription plan and your Nespresso coffee and accessories.

• Opting to order coffee via your subscription plan every two (2) or more months (with no impact on your coffee’s freshness).

• Accumulate your Nespresso Credit to save for your favourite Nespresso coffee and accessories.

6. Card updates

If you have authorised it with your bank we may automatically update your card when the expiry date is reached.

7.Failed payments

If you fail to pay the monthly fee, Nespresso’s automated system will reattempt again until successful for three consecutive days. Any outstanding balance will be carried forward so the next payment due will be for the previous month and the current month.

8. Security checks

To ensure that your credit card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

We also reserve the right to perform a credit check. By accepting these supplementary Terms and Conditions you consent to such checks being made. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency (CRA) who may keep a record of that information.

9. Terminating your subscription

If you wish to terminate your subscription, you may do so by accessing your My account on Nespresso.com, by contacting our Customer Relationship Centre or by visiting a Nespresso Boutique. You will not be entitled to a refund for any monthly fees already paid at the date of termination. If you decide to cancel your subscription, this does not affect your statutory rights.

10. After the termination

After the termination of your subscription, any remaining Nespresso Credit will still be available for you to spend and will expire after two years, unless the credit has been refunded to you.

11. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

1) NESPRESSO COFFEE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre ). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

4. Nespresso Credit

You will receive monthly credit equal to the fee you pay. In addition, as a benefit for subscribing, you will also receive extra Nespresso Credit of 10% in your account each month. All the Nespresso Credit you are eligible for will be added to the Nespresso Account that is linked to your Nespresso Subscription each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso coffee subscription plan last?

The Nespresso coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

2) NESPRESSO MACHINE SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a nominal fee of €1 and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee will be payable at the time you sign up to the plan. The monthly fee may be paid by Direct Debit or by debit/credit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated if you pay by credit/debit card. If you chose Direct Debit the fee will be taken on the same day of the month (+ 7 days).

3. What’s included in the Nespresso machine subscription plan?

You will purchase a Nespresso coffee machine for €1. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below.

4. Nespresso Credit

Each month, you will receive a fixed amount of Nespresso Credit that you can use to purchase Nespresso coffee or accessories on Nespresso.com, by phone, or in our Nespresso Boutiques. The amount of Nespresso Credit you receive is equal to the monthly fee for the subscription plan. All the Nespresso Credit you are eligible for will be added to the Nespresso account that is linked to your Nespresso Account each month within 4 days of receipt of the monthly fee in cleared funds.

5. How long does the Nespresso machine subscription plan last?

The Nespresso machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated online or by contacting our Customer Relationship Centre at any time after the initial 24 months without any penalties.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Perio to our Customer Relationship Centre. If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

7. Cancellation Penalties

If you have purchased a machine as part of your Plan and wish to terminate your Plan before the end of the initial 24 month Term, you may do so by contacting our Customer Relationship Centre or by visiting a Nespresso Boutique, or by emailing one@nespresso.com . If you terminate before you have paid all 24 Monthly Fees, you will be required to pay a Termination Fee. The Termination Fee will be the appropriate Termination Fee for your selected Plan (which is €70 for the €20 Plan, €110 for the €25 Plan, €140 for the €30 Plan, €160 for the €35 Plan, €200 for the €45 Plan, €350 for the €55 Plan and €550 for the €70 Plan). You will not be entitled to a refund for any Monthly Fees already paid at the date of termination. This does not affect your statutory right to cancel your Plan or return your unused Nespresso machine within 14 days of the Plans activation or receipt of the Nespresso machine.

3) BOX SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

The fee will be equal to the subscription plan you select and will be fixed on a monthly basis.

2. Where can I purchase a Nespresso subscription box plan?

The plan can be purchased in selected trade partners’ retail stores but not via Nespresso.com or Nespresso Boutiques.

3. How do I redeem the code in my box?

When you purchase your subscription box, you will receive a unique redeemable code inside. You will connect to nespresso.com/coffee-subscription-box and then you can use the redeemable code towards the payment of the first monthly fee. You will have to pay a one-time validation fee of €1 at the checkout which will be refunded to you in Nespresso Credit.

4. What else do I need to know about the online process?

You will be asked to confirm your acceptance of the Terms and Conditions and Privacy Policy. Once your plan is activated and the Nespresso Credit is added to your account you will receive a confirmation email.

5. When are payments due?

Your first monthly fee will appear as Nespresso credit on your account as soon as your subscription is activated online. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated. The monthly fees are to be paid by credit/debit card.

6. What’s included in the Nespresso box subscription plan?

By purchasing a box coffee subscription plan, you will receive an equal amount in Nespresso Credit as soon as your subscription is activated online. As a benefit for subscribing an additional 10% Nespresso Credit will be added to your account. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable.

7. How long does the Nespresso box subscription plan last?

The Nespresso box subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. It can be terminated the “Cancel” button in “My Account” or contacting our Customer Relationship Centre.

9. Return of the box

If the box is returned, then a refund can only be provided if the seal is not broken. In the event that the seal is broken, a refund will not be given.

4) NESPRESSO PLUS (MACHINE) SUBSCRIPTION PLAN TERMS AND CONDITIONS

1. How much is it?

You will purchase a Nespresso coffee machine for a discounted fee and the amount you pay will vary depending on the subscription plan you select.

2. When are payments due?

The first monthly fee and discounted price of machine will be payable at the time you sign up to the plan. The monthly fee may be paid by debit/credit card.

3. What’s included in the Nespresso Plus machine subscription plan?

You will purchase a Nespresso coffee machine for a discounted fee. Provided you pass our security and credit checks, the Nespresso machine that goes with your plan will be dispatched or handed to you (if purchased in a Nespresso Boutique) upon receipt of your first monthly fee in cleared funds. In return for the monthly fee included in your plan, you can regularly purchase Nespresso capsules, accessories or coffee machines, by using your Nespresso Credit as described below. The consumption levels we recommend on our website and in our advertisements are based on estimates. Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/ie/en/legal.

4. How long does the Nespresso Plus machine subscription plan last?

The Nespresso Plus machine subscription plan will go on for as long as you continue to make your monthly payments and the contract will continue to roll until cancelled. The plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

6. Cooling off period

You have the right to change your mind and cancel your plan, without giving any reason, within 14 days of the day your Plan (or that of a person nominated by you) being activated (the “Cooling Off Period”). You also have the right to change your mind and return your unused machine without giving any reason, within 14 days of the day your subscription (or that of a person nominated by you) being activated. To exercise this right, you must inform us of your decision by a clear statement during the Cooling Off Period. You can contact our Customer Relationship Centre (one@nespresso.com). If you cancel your Plan during the Cooling Off Period, we will repay to you all payments received from you, including delivery charges (except for supplementary costs arising if you chose a type of delivery other than our least expensive standard delivery). We will repay you using the same method of payment as you used to pay us. You will not incur any fees as a result of the repayment. You must send back, or hand over to us, the unused Nespresso machine and any capsules that you have received, or that were in transit at the time you notified us that you were exercising your right to cancel. We will make the repayment without undue delay, and in any event no later than 14 days after we have received the Nespresso machine and any capsules back from you, or, if earlier, 14 days after you provide evidence that you have returned them. If you cancel before you have received the Nespresso machine or any capsules, we will repay you within 14 days of the date you inform us that you are cancelling the Nespresso subscription plan. We may withhold repayment until we have received the unused Nespresso machine and any capsules back from you. If you return your machine, any Nespresso Credit that you received each month for the purchase of a Nespresso machine subscription will also stop.

5) NESPRESSO PLUS (COFFEE) SUBSCRIPTION PLAN (Credit) TERMS AND CONDITIONS

1. How much is it?

The amount you pay will vary depending on the subscription plan you select and will be fixed on a monthly basis.

2. When are payments due?

The first monthly fee is due at the time you sign up to the Nespresso subscription plan. The monthly fee is to be paid by credit/debit card. The subsequent monthly fees will be payable every month on the same day of the month as when your subscription was activated.

3. What’s included in the Nespresso coffee subscription plan?

You will receive monthly credit equal to the fee you pay. In return for the monthly fee, you can regularly select Nespresso capsules, accessories or coffee machines, which you can purchase using your Nespresso Credit as described below. A minimum order of 50 capsules is required for delivered orders (placed via nespresso.com, Nespresso App or Nespresso Customer Relationship Centre). Nespresso Subscription Plan also includes free delivery on all coffee orders of 50 capsules or more. However, if an order is placed for accessories or Food & Bites only (with no coffee purchased) a delivery charge may be applicable. The consumption levels we recommend on our website and in our advertisements are based on estimates. Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/ie/en/legal.

4. How long does the Nespresso Plus coffee subscription plan last?

The Nespresso Plus coffee subscription plan can be cancelled at any time with no charge to you. It can be terminated online by logging in to your account or by contacting our Customer Relationship Centre.

6) NESPRESSO PLUS (COFFEE) AUTO-DELIVERY TERMS AND CONDITIONS

1. Who can subscribe?

Customers must be at least 18 years old and reside in the Republic of Ireland.

2. How does it work?

2.1 General

Nespresso Plus Auto-Delivery allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency. The General Conditions of Sales automatically apply to any order placed through the Auto-Delivery service. In the event of a conflict between the General Conditions of Sale and the conditions related to Auto-Delivery, the conditions related to Auto-Delivery will prevail.

2.1. Shipping Notification

Three days before your Auto-Delivery is processed you will receive an email notification. It will contain the details of your Product basket, the total price of your recurrent order, and whether any Product is out of stock.

2.2 Payment

Payments shall be made by credit/debit card. All Auto-Delivery orders will be billed on the day of order processing.

In the event that your card cannot be charged, Nespresso will place your auto-delivery on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

2.3 Modification and Cancellation

You are entitled to cancel your Auto-Delivery or modify the Product(s) basket, the frequency or any customer detail at any time free of charge. In the event that you cancel a specific order or your Auto-Delivery before or while your order is being processed, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

2.4 Out of Stock

If one of your Product(s) included in your Auto-Delivery order is out of stock at the time of processing it will be removed. You will not be charged. If all products in the order are out of stock the Auto-Delivery will be placed on hold.

2.5 Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Auto-Delivery. These Auto-Delivery-specific promotions will not be applicable to any order made outside an Auto-Delivery order. With your Auto-Delivery you may also have the possibility to benefit from ongoing general campaigns and promotions. Your Auto-Delivery does not automatically take into account other promotional offers announced on or around the time of your Auto-Delivery order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Auto-Delivery.

3. Do I have to be a Nespresso Member to purchase a subscription plan?

If you are not already a Nespresso Member, you will need to register via Nespresso.com or at one of our Boutiques to sign up for any of our subscription plans.

4. Security checks

To ensure that your card is not being used without your consent, we reserve the right to validate name, address and other personal information supplied by you during the order process against appropriate third-party databases.

5. Terminating your subscription

You are entitled to cancel your Auto-Delivery at any time free of charge.

7. Terms of use

Nespresso reserves the right to change the subscription Terms and Conditions at any time and at our sole discretion. Should that be the case, we will provide adequate notification to subscribers affected by any such change.

8. What’s included in the Nespresso Plus coffee subscription plan?

Nespresso Plus subscribers receive benefits which can be found under NESPRESSO PLUS ONGOING GIFT AND DISCOUNT OFFERS at Nespresso.com/ie/en/legal.

1. Acceptance and Modification of the Terms of Use

1.1 Your access and use of the websites (the “Websites”) of Nestlé Nespresso S.A. (“Nespresso”), which includes Nespresso’s affiliated companies, are governed by the present terms of use (the “Terms of Use”). By accessing, browsing and using our Websites you acknowledge that you have read, understood and accepted, without reserve, these Terms of Use, as modified from time to time by us.

1.2 If we decide to modify our Terms of Use, we will post a new dated version on our Websites. Therefore, we invite you to consult these Terms of Use from time to time in order to familiarise yourself with any changes.

2. Copyright and Intellectual Property

2.1 The content of our Websites and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of Nespresso or its affiliated companies or are used with the authorisation of the owners, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

2.2 Except as provided in Section 3 hereinafter, nothing contained on our Websites shall be interpreted or construed as granting you a licence or a right to use any such content of our Websites.

3. Use of the Websites

3.1 You may download, display or print the content of our Websites solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Nespresso.

3.2 Nespresso neither warrants nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.

4. Information Deemed Non-Confidential

4.1 Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Policy. Nespresso invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.

4.2 Any other information or material communicated to Nespresso through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Nespresso and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Nespresso is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.

4.3 By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Nespresso’s use will not violate any third party’s rights. Nespresso is under no obligation to use the information provided.

5. Disclaimer of Warranties

5.1 WITHOUT PREJUDICE TO SECTION 6 HEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITES ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY, AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

5.2 NESPRESSO DOES NOT GUARANTEE THAT ITS WEBSITES OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.

5.3 SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

5.4 Any advice or information, be it oral or written, obtained from Nespresso or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms of Use.

6. Limitation of Liability

6.1 You access, use, browse and navigate on our Websites at your own risk and peril.

6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, NEITHER NESPRESSO, ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITES, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY NESPRESSO), CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.

6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITES ARE AT YOUR OWN RISK AND PERIL. Nespresso assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Websites or for any illegal intrusion or intervention in the IT systems.

6.4 Nespresso reserves the right to interrupt or discontinue any or all of the functionality of its Websites. Nespresso accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Websites resulting from actions or omissions of Nespresso or any third party.

7. Change of Information

The content of our Websites may contain inaccuracies or errors. Nespresso reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.

8. Availability of Products / Services

Our Websites may contain information on Nespresso’s worldwide products and services, not all of which are available in every location. A reference to a Nespresso product or service on the Websites does not imply that such product or service is or will be available at your location.

9. Links

9.1 As a service to our visitors, our Websites may contain hypertext links leading to other websites that are not operated or controlled by Nespresso. Nespresso shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.

9.2 The creation of any hyperlink to our Websites is prohibited without prior written consent of Nespresso.

10. Miscellaneous

10.1 The present Terms of Use embody the entire agreement concluded between Nespresso and yourself concerning the access and the use of the Websites and their content. Any other terms or conditions issued by Nespresso and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.

10.2 The fact that Nespresso tolerates a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.

10.3 In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Nespresso.

10.4 The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.
 

Nestlé Nespresso S.A.
11/2005
© 2003 Nestlé Nespresso S.A. All rights reserved.

Nespresso PRELOVED is a machine refurbishment programme that is offered to our active members as a quick and efficient alternative to the back to base repair service. Nespresso PRELOVED machines are refurbished at our fully trained and authorised repair centre(s) in order to maintain a high standard of quality. Nespresso PRELOVED is offered as a alternate service to our existing After Sales offering and does not affect your consumer rights. You can still opt for a traditional repair option as stipulated under sections 4.5 and 4.6 of the Nespresso General Conditions of Sale. If you take a Nespresso PRELOVED machine you will retain the unexpired portion (up to 3 years) OR 6 months of Nespresso Limited Repair Warranty – whichever is greater. Stock of Nespresso PRELOVED models is subject to availability and may be limited due to the refurbishment nature of the service. You will be asked to keep your removeable machine components (water tank, drip tray etc) as part of our commitment to sustainability and these will be useable on your Nespresso PRELOVED machine - unless otherwise stated by the Agent you speak to. In the case of needing alternate parts, Nespresso will replace the items for you. You may be offered an alternate branded or coloured item which you can accept or decline as you choose. Should we not have suitable stock of Nespresso PRELOVED machines to suit your needs you will be directed to the traditional repair option. Should you be unhappy with your Nespresso PRELOVED machine, please contact our Customer Relationship Centre on 0800 442 442 (UK Freephone) for advice and assistance.

By participating in the closed beta test ("Beta Test") of the mobile application ("App"), you acknowledge that you are at least 18 years old, and that you have read, understood, and agree to the Nespresso UK Privacy Policy and to these terms and conditions.

Confidentiality:

During the Beta Test, you may gain access to confidential and proprietary information related to the App, including but not limited to its features, design, functionality, and performance. You agree to treat all such information as confidential and not disclose, share, or discuss it outside of the designated Beta Test community.

Limited Usage Rights:

By participating in the Beta Test, you are granted limited access to the App solely for testing and evaluation purposes. You agree not to use the App for any commercial or competitive purposes or share it with others outside the Beta Test community.

Feedback:

You agree to provide feedback that is true and accurately reflects your honest opinion of, and your experience with the App. You knowingly and voluntarily authorize Nespresso to attribute such statements to you, which are unbiased representations of your own opinions, feelings, perceptions, and beliefs. All feedback, bug reports, suggestions, and comments related to the App shall be the sole property of Nespresso.

Privacy:

You understand and consent that during the Beta Test, the App may collect data about your usage, interactions, and performance. This data will be used solely for evaluating and improving the App's functionality. Any personal information collected will be handled in accordance with the Nespresso UK Privacy Policy.

No Warranties or Guarantees:

The App may contain bugs, errors, or other issues. You acknowledge that the App is provided on an "as-is" basis, without warranties or guarantees of any kind.

Termination:

Nespresso, in its sole and absolute discretion, reserves the right to terminate your participation in the Beta Test at any time and without prior notice if you violate these terms and conditions or for any other reason.

Indemnification:

You agree to indemnify and hold harmless Nespresso, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, or expenses arising out of your participation in the Beta Test.

Modification of Terms:

Nespresso reserves the right to modify these terms and conditions at any time. Any changes may be communicated via email or other appropriate means.

Thank you for joining our Beta Test community and helping us improve the App!

From time to time Nespresso may run prize draws on its official Facebook Community Page at https://www.facebook.com/groups/officialnespressocoffeeclub/. Unless otherwise stated, these terms and conditions will prevail. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Open to UK residents aged 18 or over, excluding employees of Nespresso UK or Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Facebook post throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Participants may enter via the official Nespresso Coffee Club Facebook at https://www.facebook.com/groups/officialnespressocoffeeclub only.

3. No purchase necessary.

4. The a) number and type of prizes available to be won and b) valid dates for entry, will be as stated in the promotional post and the abridged terms and conditions which will be posted or pinned within the relevant promotional post.

5. All valid entries will be pooled into one prize draw and will have the same chance to win one of the stated prizes. No one person may win more than one prize (where multiple prizes are available to be won). There is no cash or other alternatives in whole or part. The Promoter reserves the right to offer alternative items, in whole or part, with an item of equal or greater value in the event of unforeseen circumstances.

HOW TO ENTER:

• Participants will require a Facebook account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have a Facebook account may open one at www.facebook.com, by following the instructions and reading the relevant terms and conditions.

• Entry will be via Facebook only by commenting on the promotional post answering the question posed, or by completing any other action/instructions as stated in the promotional post.

• Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The number of winners as stated in the promotional post will be drawn at random and will each be awarded the prize(s). The winners’ Facebook name will be announced in the original promotion posts within two (2) standard working days. The winners will be required to private message the Promoter within two (2) working days of the winner notification with their contact details to arrange their prize.

• By participating entrants understand and agree to their comments being publicly displayed on the official Nespresso Coffee Club Facebook Group page. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Facebook account.

• Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

6. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its Official Nespresso Coffee Club Facebook group page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s social media name. All entries must conform to Facebook guidelines and terms and conditions.

7. The winner(s) will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from the trade, agencies, third parties, or automated entries, are not permitted and will be disqualified.

8. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

9. Prize draw will close at 23:59 on the date stated in the relevant promotional post. Participation is via the method as outlined in Clause 5 above only. No postal or other entry method is available.

10. The prize draw will take place using an independently verified random computer number generator within two (2) standard working days of the prize draw closing date and the winners will be notified via Facebook within a further two (2) working days. The winners will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winners, if this cannot be achieved within a further two (2) days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If any reserve winner does not respond within the stated timeframe of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, prize delivery arrangements will be confirmed to the winner(s) via Private Message or email.

11. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. The decision of the Promoter in all matters connected to this draw is final and binding.

14. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

15. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

16. By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrants’ name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winner(s) are not obliged to agree to any such request.

17. Subject to the Promoter’s Privacy Policy which can be found at /uk/en/pages/legal the surname and county of the verified winner(s) will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO FACEBOOK COMMUNITY GROUP PRIZE DRAW” and the date of the original promotional post, for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, they can contact the Promoter by emailing: ukrcrc.general@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO FACEBOOK COMMUNITY GROUP PRIZE DRAW” and the date of the original promotional post. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

18. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winners will be made available as set out in the paragraph above and the winners can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner(s) accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional end date with the exception of the winner(s) and reserves whose data will be deleted after fulfilment of the prize.

19. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions.

• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

• Any unauthorised access to the operation of this promotion.

• Inaccessibility or unavailability of the internet, or Facebook, or any combination thereof.

20. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

21. This promotion is in no way sponsored, endorsed, or administered by, or associated with Facebook. Entrants accept and understand that they are providing their information to the Promoter, and that Facebook has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

22. Any person posting, or seen to be posting, comments to the ‘Nespresso UK’ or ‘Official Nespresso Coffee Club’ social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserve the right to alert the relevant social media platform(s) to any such behaviour, which may result in the person’s account(s) being frozen pending investigation.

23. Privacy Policy

As the promotion is run using Facebook, their privacy policy will apply. See above for the Promoter’s Privacy policy.

24. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

25. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

26. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

Promoter/’we’: Nespresso UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

Available from the Nespresso Bar, 74 – 75 Old Broad Street, London EC2M 1QT only.

HOW TO USE:

Customers must order a hot coffee between the stated times during the promotional period. One 10g (approximate weight) scoop of VITAL PROTEINS Marine Collagen will be added free of charge.

TERMS AND CONDITIONS

Customers ordering a coffee between 7:00 am and 12:00 pm (midday) are eligible to receive a free scoop or similar measure (approx. 10g) of VITAL PROTEINS Marine Collagen in their coffee.

This promotion is applicable only to coffees orders placed within the specified time frame.

The promotion cannot be exchanged for cash or any other alternative.

The free Marine collagen offer is subject to availability and while stocks last.

Offer valid at the Nespresso Coffee Bar, 74 – 75 Old Broad St, London EC2M 1QT only and is not available via any other Nespresso channel or any other retailer.

The offer is not valid in conjunction with any other offer except a) the Nespresso Loyalty Card offering ‘Buy 9 Barista made coffees, get the 10th Free’ and/or b) 25% discount can be used in conjunction with the 25p off ‘Bring Your Own Mug’ offer.

Other short-term promotions may be introduced from time to time and will be subject to their own terms of use, i.e. valid for specific dates and may or may not be used in conjunction with other offers. Details of, and terms of use for, all such offers will be published at the time of the promotion going live.

Nespresso reserves the right at its sole discretion to suspend any users found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

Nespresso may in its sole discretion cancel, terminate, modify, or suspend the promotional offers. In the event of the scheme coming to an end the Promoter will announce this at least 30 days before the scheme ends via a message displayed in the Nespresso Bar.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to customers visiting the Nespresso Coffee Bar, 74 – 75 Old Broad Street, London EC2M 1QT, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to the first five (5) customers per day who purchase any ‘Nespresso for Change Please’ Blend Coffee from the Nespresso Coffee Bar, 74 – 75 Old Broad Street, London EC2M 1QT between 08.10.24 and 15.10.24. The promotion will end at closing time each day, or when all allocated stock of baseball caps has been claimed per day, whichever is sooner. Participants are required to purchase at least one qualifying coffee but can only receive a maximum of one Nespresso for Change Please Baseball Cap per day. The caps will be given to the qualifying participants with their coffee order, subject to availability, whilst stocks last. The gift cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via any other Nespresso outlet or retailer. Images are for illustrative purposes only and may vary from the actual item available.

Maximum one offer per person. Nespresso reserves the right to amend the complimentary item in the event of unforeseen circumstances outside its control. Any customers who purchase a Nespresso for Change Please Blend coffee after the fifth (5th) Baseball cap has been awarded for the day will not qualify for the offer.

3. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. All Nespresso products are subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than boutique closing time on 15.10.24 will have a chance to qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

9. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

10. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

T&Cs: Buy 9 coffees, get your 10th FREE.

1. Valid when nine (9) stamps have been collected on a single card. Stamps available for barista made beverages only.

2. Maximum one person/user per collector card. Collector cards cannot be shared.

3. Maximum two stamps per person, per card, per order.

4. Offer available at the Nespresso Coffee Bar, 74 – 75 Old Broad St, London EC2M 1QT only.

5. Only original completed loyalty cards can be used to redeem the free coffee.

6. Completed cards must be signed, dated, and initialed by a member of Nespresso team.

7. Multiple cards that make up nine (9) stamps will not be accepted.

8. Some offers may be combined with this free coffee offer. Participants should check with a member of the Nespresso team for the latest available offers that can or cannot be used in conjunction with the loyalty card.

9. This card has no cash value and cannot be exchanged for cash or any other item.

10. Nespresso may in its sole discretion cancel, terminate, modify, or suspend the promotional offer. In the event of the scheme coming to an end the Promoter will announce this at least 30 days before the scheme ends via a message displayed in the Nespresso Bar.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

Available from the Nespresso Bar, 74 – 75 Old Broad Street, London EC2M 1QT only.

The following offers will be available to specified Nespresso Members. Only one offer per person/per transaction. All Nespresso items are subject to availability. These offers are not valid via any other outlet or retailer. Offers cannot be used in conjunction with any other offer except a) the Nespresso Loyalty Card (Buy 9 Barista made coffees, get your 10th FREE) and/or b) 25p off when you bring your own mug. See below for details and terms and conditions.

HOW TO USE:

Offer 1: 25% off all coffees for active Nespresso customers

Customers are required to have, or download, the Nespresso App and able to show their active membership status screen at checkout at the Nespresso Bar. 25% discount can be used in conjunction with the 25p off ‘Bring Your Own Mug’ offer. Cannot be used in conjunction with any other offer unless specifically stated. Maximum two coffee purchases/discounts per single transaction.

Offer 2: 25% off for Blue Light customers – police, nurses, doctors, fire and rescue and social workers

TERMS AND CONDITIONS

Offer valid for qualifying UK & ROI groups as outlined above and cannot be claimed by any other customers.

Offers not valid in conjunction with any other offer except a) the Nespresso Loyalty Card offering ‘Buy 9 Barista made coffees, get the 10th Free’ and/or b) 25% discount can be used in conjunction with the 25p off ‘Bring Your Own Mug’ offer.

Offer valid for use at the Nespresso Coffee Bar, 74 – 75 Old Broad St, London EC2M 1QT only and is not available via any other Nespresso channel or any other retailer.

Other short-term promotions may be introduced from time to time and will be subject to their own terms of use, i.e. valid for specific dates and may or may not be used in conjunction with other offers. Details of, and terms of use for, all such offers will be published at the time of the promotion going live.

Maximum two coffee purchases per single transaction when using the Nespresso App.

Maximum one purchase per person per Blue Light card per transaction.

Nespresso reserves the right at its sole discretion to suspend any users found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

The offer is for use by the specified groups only and should not be shared or published.

In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

Nespresso may in its sole discretion cancel, terminate, modify, or suspend the promotional offers. In the event of the scheme coming to an end the Promoter will announce this at least 30 days before the scheme ends via a message displayed in the Nespresso Bar.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

GET 20% OFF ANY NESPRESSO MACHINE AND 10% OFF YOUR COFFEE ORDER OF 50 CAPSULES OR MORE WHEN ORDER INCLUDES AT LEAST ONE SLEEVE OF NESPRESSO FOR CHANGE PLEASE*

*T&Cs apply. Offer ends 31.12.24. See below for details.

*Abridged Terms and Conditions: T&Cs apply. Open to UK, CI, IoM & ROI, 18+. Offer available when any qualifying machine and/or coffee capsules (including at least one sleeve of Nespresso for Change Please coffee) are purchased in a single transaction via any Nespresso direct channel between 16.10.24 and 23:59 on 31.12.24 and the promotional code NES4CPP2024 is applied at checkout. Offer available via Nespresso direct channels only, including Boutiques. The relevant discount will be applied automatically at checkout to qualifying orders. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete. The offer cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via any other retailer. For full terms and conditions, visit the Nespresso website. Nespresso Plus Auto-Delivery/Recurring Orders do not count towards this offer.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected residents in the UK, CI, IoM, and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required items, as stated in their email, from the participating Nespresso channel. The offer runs from 14.10.24 to 23:59 on 31.12.24. Any purchases made outside the promotional period will not qualify for the offer. Offer not available via any other retail outlets. N.B. Nespresso Plus Auto-Delivery/Recurring Orders are excluded from the offer.

3. The offer available when any qualifying machine and/or coffee capsules (including at least one sleeve of Nespresso for Change Please coffee) are purchased in a single transaction via any Nespresso direct channel between 16.10.24 and 23:59 on 31.12.24 and the promotional code NES4CPP2024 is applied at checkout. Offer available via Nespresso direct channels only, including Boutiques. The relevant discount will be applied automatically at checkout to qualifying orders. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed as stated at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

- The offer is available to qualifying Nespresso Members via the Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App or from a Nespresso Boutique. The offer cannot be claimed via any other retailers.

- Participants must add the qualifying type of machine and capsules to the basket during the stated promotional period and use the promotional code at checkout. The offer will be applied automatically, and the relevant discount will be deducted from the basket at checkout.

- The discount will be applied automatically to the qualifying purchase and cannot be saved or used retrospectively.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete and the account activated.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Any purchases made outside of the promotional date/times will not be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their machine/capsules within 14 days, the total value will be refunded at the rebate/discounted price.

10. All Nespresso products are subject to availability.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

14. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

ABRIDGED TERMS AND CONDITIONS FOR EMAIL

*T&Cs apply. Open to specially invited customers in UK, 18+ only. Maximum one survey and one entry into the prize draw for a chance to win a £50 Nespresso Gift Card. There are two prizes available to be won in total through the duration of the promotion. The survey will close at 23:59 on 23.10.24. The prize draw is open to all participants who complete a genuine survey within the stated timeframe. One entry will automatically be entered into the prize draw upon completion of the survey. No one person may enter more than once. Visit the Nespresso website for more details and full terms and conditions.

Promoter: Nespresso UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Open to UK customers aged 18 or over. Excludes employees and their immediate families of the Promoter, its agents or anyone professionally connected to the promotion.

No purchase necessary. Participants will be invited via email and social media to complete the NESPRESSO CONSUMER NEW FLAVOUR CONFECTIONERY PARTNERSHIP SURVEY between 09.10.24 and 23:59 on 23.10.24.

A completed, valid entry must be where the full survey, with every question is completed and survey submitted correctly. Maximum one survey/entry per person throughout the duration of the promotion.

All those who complete a valid/genuine survey within the stated dates will automatically be included in the prize draw for a chance to win a prize. All those who respond to the survey will have the same chance of winning regardless of which platform is used to access the survey. The survey cannot be accessed or completed via any other route than as outlined in Clause 2 above.

No responsibility will be accepted for entries which are incomplete, incorrectly completed, not received for whatever reason or for any technical or other error that may arise with any entry.

There are two (2) prizes available to be won in total each consisting of a £50 Nespresso Gift Card. The Gift Card will be valid for 12 months from the date of issue and subject to Nespresso’s Gift Card terms of use which can be found at /uk/en/legal

The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the survey by setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from the trade, agencies or third parties, or automated entries are not permitted and will be disqualified.

The winners will be drawn by an independent auditor at random from all valid and genuine entries received by the stated closing date.

The winners will be notified via email or phone within two (2) standard working days of the closing date using the email address included in their original entry. If a winner cannot be contacted after seven (7) days and three attempts of the original notification, or is unable to take the prize, the prize entitlement will be withdrawn, and the prize awarded to reserve winner selected at the time of the initial prize draw. The prize will be delivered within 28 days of confirmation of the winner’s address with a Nespresso Call Centre representative. The prize is not transferable. The prize is as stated. No cash alternative will be offered. The Promoter reserves the right to substitute the prize, should the stated item become unavailable for any reason, with an alternative of equal or greater value.

The Promoter reserves the right to verify all entries and the winners including, but not limited to, any entrant’s identity, and to refuse to award a prize or withdraw prize entitlement or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained unfair advantage in participating in the promotion, or won using fraudulent means. The Promoter will be the final arbiter in any decision, and these will be binding.

By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrants’ name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winners are not obliged to agree to any such request.

Subject to the Promoter’s Privacy Policy, which can be found at /uk/en/pages/legal, the surname and county of the verified winners will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNER’S LIST: NESPRESSO CONSUMER NEW FLAVOUR CONFECTIONERY PARTNERSHIP SURVEY PRIZE DRAW” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject line “WINNER’S LIST: NESPRESSO CONSUMER NEW FLAVOUR CONFECTIONERY PARTNERSHIP SURVEY PRIZE DRAW”. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent, and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won and to arrange delivery of the prize. The surname and county of the verified winner will be made available as set out in the clause above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner(s) accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional end date with the exception of the winner(s) and/or reserve(s) whose data will be deleted after fulfilment of the prize.

By participating in the Promotion, the survey respondents license and grants the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose in any media, without compensation, restriction on use, attribution, or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that any comments are their own, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.

Limitations of Liability: Neither the Promoter nor the promotional parties assume any responsibility or liability for:

Any incorrect or inaccurate submission during the registration process, or for any faulty or failed electronic data transmissions.

Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this Promotion.

Inaccessibility or unavailability of the internet or the website or any combination thereof.

Regretfully, the Promoter cannot be held liable for system failures on the website.

Conduct of Entry: Entrants of the Promotion agree to be bound by these Terms and Conditions. The Promoter reserves the right at its sole discretion to remove any entry by an individual found to be tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

Promoter/’we’: Nespresso UK Ltd, Nestlé House, Haxby Road, York YO31 8TA

Nespresso Plus Auto-Delivery Subscribers who place an order for coffee capsules via Auto Delivery between 04.10.24 and 04.11.24 will qualify for the discount indicated.*

[OFFER PER CUSTOMER BASE TO BE ADDED TO RELEVANT EMAIL]

BUY ANY 90 caps, get £5/€5 off

BUY ANY 150 caps, get £10/€10 off

BUY ANY 200 caps, get £20/€20 off

*T&Cs apply. Offer ends on 04.11.24. See below for details.

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available to selected Nespresso Plus Auto-Delivery subscribers who place an Auto-Delivery order between 04.10.24 and 23:59 on 04.11.24 for the number of capsules as indicated in the email received. The relevant discount will be applied automatically depending on the number of capsules purchased in a single transaction during the stated promotional dates. Maximum one offer per qualifying customer. The discount cannot be exchanged for cash and is not available via any other retailer. Not valid in conjunction with any other offer. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS FOR WEBSITE

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to selected Nespresso Plus Auto-Delivery subscribers who place an Auto Delivery order between 04.10.24 and 23:59 on 04.11.24 for the number of capsules as indicated in the email received. The relevant discount will be applied automatically depending on the number of capsules purchased in a single transaction during the stated promotional dates. Maximum one offer per qualifying customer. The discount cannot be exchanged for cash and are not available via any other retailer.

3. The promotion only applies to orders placed for the number of capsules from the stated Nespresso channels during the promotion dates and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM

Participants are required to place an order for the required number and type of capsules via Auto-Delivery between 04.10.24 and 23:59 on 04.11.24 to qualify for the offer.

The offer will be applied at checkout when the relevant qualifying items are purchased.

How long does the Nespresso Auto Delivery Subscription last?

The Nespresso Auto Delivery Subscription will go on for as long as the participant continues to make their monthly payments, and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after three (3) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

In the event of the subscription plan being terminated before the qualifying coffee order has been placed, participants are unable to claim the offer.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

Nespresso Plus Auto-Delivery Subscribers who place an order for coffee capsules via Auto Delivery between 04.10.24 and 04.11.24 will qualify for the discount indicated.*

[OFFER PER CUSTOMER BASE TO BE ADDED TO RELEVANT EMAIL]

BUY ANY 200 caps, get £10/€10 off

BUY ANY 300 caps, get £15/€15 off

BUY ANY 400 caps, get £30/€30 off

*T&Cs apply. Offer ends on 04.11.24. See below for details.

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available to selected Nespresso Plus Auto-Delivery subscribers who place an Auto-Delivery order between 04.10.24 and 23:59 on 04.11.24 for the number of capsules as indicated in the email received. The relevant discount will be applied automatically depending on the number of capsules purchased in a single transaction during the stated promotional dates. Maximum one offer per qualifying customer. The discount cannot be exchanged for cash and is not available via any other retailer. Not valid in conjunction with any other offer. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS FOR WEBSITE

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to selected Nespresso Plus Auto-Delivery subscribers who place an Auto Delivery order between 04.10.24 and 23:59 on 04.11.24 for the number of capsules as indicated in the email received. The relevant discount will be applied automatically depending on the number of capsules purchased in a single transaction during the stated promotional dates. Maximum one offer per qualifying customer. The discount cannot be exchanged for cash and are not available via any other retailer.

3. The promotion only applies to orders placed for the number of capsules from the stated Nespresso channels during the promotion dates and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM

Participants are required to place an order for the required number and type of capsules via Auto-Delivery between 04.10.24 and 23:59 on 04.11.24 to qualify for the offer.

The offer will be applied at checkout when the relevant qualifying items are purchased.

How long does the Nespresso Auto Delivery Subscription last?

The Nespresso Auto Delivery Subscription will go on for as long as the participant continues to make their monthly payments, and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after three (3) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

In the event of the subscription plan being terminated before the qualifying coffee order has been placed, participants are unable to claim the offer.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS: FOR DIRECT and TRADE CUSTOMERS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The promotional period runs from 02.10.24 and 14.01.25. The offer consists of 50 complimentary pre-selected capsules and a Nespresso Plus Auto-Delivery Promocode valid for free gifts worth £150/€160 including £20/€20 discount on the participant’s first and third subscription coffee orders. Subscriptions must be activated, and the first order placed by no later than 30.04.25. Maximum of one offer per Nespresso Member. Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete and for a new account to be activated.

The offer of free gifts worth £150/€160 will be applied as £20/€20 discount on the first and third qualifying coffee orders made via a Nespresso Plus Auto-Delivery. The £20/€20 discount must be used in its entirety per qualifying order. Plus, Nespresso Cantuccini biscuits on the second order, a Display Mia dispenser, Barista shaker and a Touch Travel Mug on your fourth order and Origin Lungo mugs on the fifth order via Nespresso Plus Subscription. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first five (5) orders have been completed.

The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection is subject to change based on availability. N.B. The 50 pre-selected free capsules package is a special promotional package only and not available for purchase. All purchased capsules must be made in minimum quantities of 50 capsules due to packaging.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available, or via a participating retailer. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to Claim:

Via Nespresso Boutiques

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- 50 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be given with the machine. The discounted orders and the free Cantuccini biscuits, a Display Mia dispenser, Barista shaker, Touch Travel Mug and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 30.04.25 to qualify for the offer.

Via www.nespresso.com and Nespresso App

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- 50 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be sent with the machine. The discounted orders and the free Cantuccini biscuits, a Display Mia dispenser, Barista shaker, Touch Travel Mug and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 30.04.25 to qualify for the offer.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- 50 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be sent with the machine. The discounted orders and the free Cantuccini biscuits, a Display Mia dispenser, Barista shaker, Touch Travel Mug and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 30.04.25 to qualify for the offer.

Via any other participating retailer

If the qualifying machine has been purchased from a participating retailer, the complimentary gifts can be claimed via www.nespresso.com/uk/redemption (UK) or via www.nespresso.com/ie/redemption (ROI). In such an event the participant will be required to have proof of their purchase of a qualifying machine in the form of a till receipt showing the purchase made during the promotional dates and machine serial number. Offer cannot be claimed via any other retail outlets. The promotion only applies to new Nespresso machines purchased at participating retailers during the stated promotional period and cannot be applied retrospectively. Participants will be required to complete an application form with their details including first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray) and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 02.10.24 and 14.01.25. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Registration can take up to 24hrs to complete. Any additional machines purchased during the stated promotional period will not qualify for the offer.

5. Registration and activation of Nespresso Plus Subscription can be made by visiting www.nespresso.com/uk/en/nespresso-plus/winter-coffee-subscription-box (UK) or www.nespresso.com/ie/en/nespresso-plus/winter-coffee-subscription-box (IE) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 30.04.25 the offer will become null and void. Nespresso Plus Auto-Delivery Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Subscription last?

The Nespresso Plus subscription will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after five (5) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the fifth (5th) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Plus Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus, Vertuo Next, Vertuo POP+ or Vertuo Lattissima machine is purchased at RRP. The discount on the Nespresso Vertuo Pop and Vertuo Creatista cannot be used in conjunction with Nespresso&YOU offers. Any other machines launched after the start of this promotion, will not be included in the promotion, and will not qualify for the offer.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free item and promotional discount code will become null and void. If the complimentary item has already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, you may receive emails/messages for this promotion only to let you know if there are any issues with your order. Your personal details will, at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR).

Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

16. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number Nespresso product in a single transaction, from www.nespresso.com, or via the Nespresso App, between 9:00 02.10.24 and 23:59 on 31.10.24. Offer not available via Nespresso Boutiques or any other retail outlets. The offer will end at 23:59 on 31.10.24, or when all allocated stock of the advertised item(s) has been depleted, whichever is sooner.

3. The promotion only applies to the purchase of the Nespresso product as stated in the promotional banner at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via www.nespresso.com or Nespresso App

- Qualifying Nespresso Members are required to log into their account and add the required Nespresso item to their basket and enter the promotional code included in the communication.

- The offer will be added automatically when the correct product is purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 31.10.24 will qualify for the offer. The complimentary gifts are subject to availability, while stocks last. The offer will end at 23:59 on 31.10.24, or when all allocated stock of the advertised item(s) has been depleted, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet. In the event of circumstances beyond its control, Nespresso reserves the right to offer alternative item(s) of equal or greater value in lieu of the advertised item(s).

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their Vertuo packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

14. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

ALL CHANNELS

Customers may choose one of the following free gifts when they buy the required number of capsules and use the relevant code at checkout*:

Buy any 80 capsules and get a Set of Barista Coasters | Promo code: BARISTA

Buy any 130 capsules and get a set of View Espresso Cups and Saucers | Promo code: ESPRESSO

Buy any 180 capsules and get a set of Barista Coasters & View Espresso Cups and Saucers | Promo code: COMBO

*T&Cs apply. Open to UK, CI, IoM & ROI, 18+. Offer available from 01.10.24 to 23:59 on 31.10.24, subject to availability, whilst stocks last. The promotion will end at 23:59 on 31.10.24, or when all allocated stock of the complimentary gifts has been claimed, whichever is sooner. Some items may be depleted before others. Offer available via Nespresso direct channels only, including Boutiques. Customers may choose one of the offers when the required number of capsules are purchased in a single transaction within the stated promotional period and the relevant promotional code is applied at checkout. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete. The gifts cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via any other retailer. Images are for illustrative purposes only and may vary from the actual items sent. For full terms and conditions, visit the Nespresso website. N.B. Recurring Orders do not count towards this offer.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction from a Nespresso direct channel only including Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, via the Nespresso App or from a Nespresso Boutique, and use the relevant promotional code at checkout. The offer is not available via any other retailers. The promotion runs from 01.10.24 to 23:59 on 31.10.24, subject to availability, whilst stocks last.

The offer will end at 23:59 on 31.10.24, or as and when all allocated stock of each complimentary gift has been depleted, whichever is sooner i.e. some offers may end sooner than others.

Participants may choose from one of the following offers, subject to availability, whilst stocks last:

Buy any 80 capsules and get a Set of Barista Coasters (SKU 137275) | Promo code: BARISTA

Buy any 130 capsules and get a set of View Espresso Cups and Saucers (SKU 3777) | Promo code: ESPRESSO

Buy any 180 capsules and get a set of Barista Coasters & a set of View Espresso Cups and Saucers (SKU 137275 & 3777) | Promo code: COMBO

Images are for illustrative purposes only and may vary from the actual items sent.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated above at participating channels during the stated promotional period and cannot be applied retrospectively. The offer cannot be used in conjunction with any other offer.

N.B. Recurring Orders do not count towards this offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

- Participants must add the qualifying number and type of capsules to the basket and apply the special promotional code at checkout. The relevant free gift will be added at checkout, subject to availability.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. As per clause 7 below, only completed purchases made no later than 23:59 on 31.10.24, including registration/activation, will qualify for the offer.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 31.10.24 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet. In the event of circumstances beyond its control, Nespresso reserves the right to offer alternative item(s) of equal or greater value in lieu of the advertised item(s).

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent, and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

14. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM, and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules, as stated in their email, from the participating Nespresso channel. The offer runs from 07:00 on 02.10.24 to 23:59 on 31.10.24. Any purchases made outside the promotional period will not qualify for the offer. Offer not available via any other retail outlets. N.B. Nespresso Plus Auto-Delivery/Recurring Orders are excluded from the offer.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

- The offer is available to qualifying Nespresso Members via the Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, via the Nespresso App or from a Nespresso Boutique. The offer cannot be claimed via any other retailers.

- Participants must add the qualifying number and type of capsules to the basket during the stated promotional period. The offer will be applied automatically and the £10/€10 discount will be deducted from the basket at checkout.

- The discount will be applied automatically to the qualifying purchase and cannot be saved or used retrospectively.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Any purchases made outside of the promotional date/times will not be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate/discounted price.

10. All Nespresso products are subject to availability.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

14. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Customers who attend a Nespresso Masterclass, purchase a Vital Proteins Nespresso Duo Pack on the same day and use the promotional code VPDP10 will get 10% off their purchase. The 10% discount will be applied to the Vital Proteins Nespresso Duo Pack only at checkout. The discount cannot be used for purchases of any other products, accessories or machines. Offer available to attendees of a Nespresso Masterclass between 01.10.24 and 15.10.24 only.

The discount valid for use on the same day as attending the Masterclass only and cannot be used at any other time. Maximum one offer per person. The discount cannot be used in conjunction with any other offer. Vital Proteins Nespresso Duo Packs are subject to availability, whilst stocks last. The promotion will end on 15.10.24, or when all allocated stock of the stated item(s) has been depleted, whichever is sooner.

3. The offer is limited to one offer per person. The promotion only applies to purchases as outlined above and cannot be applied retrospectively. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM:

Via Nespresso Boutiques only

- Participants are required to attend the relevant Nespresso Masterclass at their local Boutique, between 01.10.24 and 15.10.24

- Attendees who then go on to make a purchase of a Vital Proteins Nespresso Duo Pack on the same day and use the promotional code VPDP10 will get 10% off their purchase. The 10% discount will be applied to the Vital Proteins Nespresso Duo Pack only at checkout. The discount cannot be used for purchases of any other products, accessories or machines.

- The offer is valid for use on the same day as attending the Masterclass and cannot be used at any other time, or retrospectively.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 15.10.24 will qualify for the offer. The offer will end at boutique closing time on 15.10.24, or when all allocated stock of the Vital Proteins Nespresso Duo Packs has been depleted, whichever is sooner. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying purchases within 14 days of the purchase date, their ability to claim the discount will become null and void. Any refunds due will be at the price paid with the 10% discount applied.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to new Nespresso Plus Subscription Members residing in the UK and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who buy one of the stated machines and set up a Nespresso Plus subscription in a single transaction between 01.10.2024 (for Citiz Coffee Machine range) or and10.10.2024 (for Essenza Mini Coffee Machine range) and 23:59 on 31.10.2024. Any purchases made outside this timeframe will not qualify for the offer. Offer not available via any other retail outlets.

3. The offer is limited to one offer per qualifying Nespresso Member.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Tterms and Cconditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Tterms and Cconditions.

5. HOW TO CLAIM

- Qualifying Nespresso Members are required to set up a Nespresso Plus Machine Subscription by purchasing a qualifying machine from Nespresso at www.nespresso.com and or Nespresso App only between 01.10.2024 (for Citiz Coffee Machine range) orand 10.10.2024 (for Essenza Mini Coffee Machine range) and 23:59 on 31.10.2024 and applying the relevant promotional code at checkout. The offer will be applied automatically and the free Aeroccino 4 delivered with the machine.

Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. Only completed purchases made no later than 23:59 on 31.10.2024, including registration/activation, will qualify for the offer.

How long does the Nespresso Plus Subscription last?

- The Nespresso Plus Subscription will go on for as long as the participant continues to make their monthly payments will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Any purchases made after the stated closing date will not be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their machine, the machine value will be refunded at the discounted price.

10. All Nespresso products are subject to availability.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

14. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS FOR WEBSITE

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to selected recipients of the promotional email who set up a new Nespresso Plus Auto-Delivery subscription and activate/place their first order between 06.09.24 and 23:59 on 31.12.24. Customers who place an order for the required number of capsules as stated in the promotional email and use the promotional code provided will receive £10/€10 off their first three (3) orders.

The discount cannot be exchanged for cash and are not available via any other retailer.

N.B. The offer is not available to participants who have previously ordered online via a Nespresso direct channel in the last six (6) months.

3. The promotion only applies to orders placed for the number of capsules from the stated Nespresso channels during the promotion dates and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM

Participants are required to set up a Nespresso Plus Auto-Delivery Subscription for the required number and type of capsules via one of the participating Nespresso channels between 06.09.24 and 23:59 on 31.12.24 to qualify for the offer.

The offer will be applied at checkout when the relevant promotional code is used.

How long does the Nespresso Auto Delivery Subscription last?

The Nespresso Auto Delivery Subscription will go on for as long as the participant continues to make their monthly payments, and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after three (3) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

In the event of the subscription plan being terminated before the third (3rd) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number Nespresso product in a single transaction, from www.nespresso.com, or via the Nespresso App, between 9:00 23.09.24 and 23:59 on 31.10.24. The offer will end when all allocated stock of the advertised item(s) has been depleted, whichever is sooner.

3. The promotion only applies to the purchase of the Nespresso product as stated in the promotional banner at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required Nespresso product during the promotional dates.

- The offer will be added automatically when the correct product is purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com or Nespresso App

- Qualifying Nespresso Members are required to log into their account and add the required Nespresso item to their basket and enter the promotional code included in the communication.

- The offer will be added automatically when the correct product is purchased within the stated promotional period, subject to availability, whilst stocks last.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet. In the event of circumstances beyond its control, Nespresso reserves the right to offer alternative item(s) of equal or greater value in lieu of the advertised item(s).

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their Vertuo packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

14. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI and IoM, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to the first 500 participants who set up a new Nespresso Plus Original Line Machine Subscription with a Coffee Credit Plan for a Pixie, Citiz or Essenza Mini machine between 20.09.24 and 23:59 on 20.11.24 and use the promotional code TASTE at checkout. Qualifying participants will receive a complimentary Aeroccino 3 in Black. Nespresso reserves the right to substitute these with an Aeroccino 3 in White in the event of unforeseen circumstances. The Aeroccinos will be sent at random and qualifying participants will not be able to choose which colour they receive. The offer is available on a first come, first served basis and will end at 23:59 on 20.11.24, or when 500 genuine, unique claims have been received, whichever is sooner. The complimentary gift cannot be exchanged for cash or any other products and is not available via any other retailer. The offer is available to new subscribers only.

3. The promotion only applies to orders placed for a Nespresso Plus Original Line Machine Subscription made between the stated promotional dates from one of the stated Nespresso channels and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM

The stated Nespresso machine and subscription can be purchased between 20.09.24 and 20.11.24, directly from Nespresso by calling on Freephone 0800 442 442 (UK), or Freephone 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or at a participating Nespresso Boutique.

The offer is limited to one offer per qualifying Nespresso Member. Any additional purchases made during the stated promotional period will not qualify for the offer. The qualifying Nespresso items must be delivered to/purchased in UK, Channel Islands and Isle of Man only.

Participants are required to select their chosen Nespresso Plus Original Line machine via Nespresso Plus subscription.

Select their chosen Coffee Credit Plan from those available (minimum plan available at £25 per month) as part of the new Nespresso Plus Subscription.

The free Aeroccino 3 will be added at checkout when the relevant promotional code is used.

The offer applies to new machine subscriptions purchased from 20.09.24 only. The promotion will continue until 500 unique, genuine claims have been made. In the event of the offer coming to an end, the Promoter will make an announcement on the website or via an email.

Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated.

How long does the Nespresso Plus Subscription last?

The Nespresso Subscription will go on for as long as the participant continues to make their monthly payments, and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

In the event of the machine being returned and subscription plan terminated within 14 days of purchase, the complimentary item must be returned unopened and in its original packaging at the customer’s own expense. Participants are unable to claim any cash or other alternative in lieu of the complimentary gift.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI and IoM, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available to the first 500 participants who set up a new Nespresso Plus Original Line Machine Subscription with a Coffee Credit Plan for a Pixie, Citiz or Essenza Mini machine between 20.09.24 and 23:59 on 20.11.24 and use the promotional code GOURMET at checkout. Qualifying participants will receive a complimentary Aeroccino 3 in Black. Nespresso reserves the right to substitute these with an Aeroccino 3 in White in the event of unforeseen circumstances. The Aeroccinos will be sent at random and qualifying participants will not be able to choose which colour they receive. The offer is available on a first come, first served basis and will end at 23:59 on 20.11.24, or when 500 genuine, unique claims have been received, whichever is sooner. The complimentary gift cannot be exchanged for cash or any other products and is not available via any other retailer. The offer is available to new subscribers only.

3. The promotion only applies to orders placed for a Nespresso Plus Original Line Machine Subscription made between the stated promotional dates from one of the stated Nespresso channels and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. HOW TO CLAIM

The stated Nespresso machine and subscription can be purchased between 20.09.24 and 20.11.24, directly from Nespresso by calling on Freephone 0800 442 442 (UK), or Freephone 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or at a participating Nespresso Boutique.

The offer is limited to one offer per qualifying Nespresso Member. Any additional purchases made during the stated promotional period will not qualify for the offer. The qualifying Nespresso items must be delivered to/purchased in UK, Channel Islands and Isle of Man only.

Participants are required to select their chosen Nespresso Plus Original Line machine via Nespresso Plus subscription.

Select their chosen Coffee Credit Plan from those available (minimum plan available at £25 per month) as part of the new Nespresso Plus Subscription.

The free Aeroccino 3 will be added at checkout when the relevant promotional code is used.

The offer applies to new machine subscriptions purchased from 20.09.24 only. The promotion will continue until 500 unique, genuine claims have been made. In the event of the offer coming to an end, the Promoter will make an announcement on the website or via an email.

Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated.

How long does the Nespresso Plus Subscription last?

The Nespresso Subscription will go on for as long as the participant continues to make their monthly payments, and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”.

In the event of the machine being returned and subscription plan terminated within 14 days of purchase, the complimentary item must be returned unopened and in its original packaging at the customer’s own expense. Participants are unable to claim any cash or other alternative in lieu of the complimentary gift.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to residents of the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Participants are required to place an order which includes at least one of the following items from the Nespresso for Change Please collection: Nespresso for Change Please Original Line Coffee, Nespresso for Change Please Vertuo Coffee, Nespresso for Change Please Gran Lungo Mug or Nespresso for Change Please Vertuo Mug. To qualify for the 10% off offer, at least one item from the collection (coffee or accessories) must be included in the order. Qualifying orders can be placed via any Nespresso Direct channel, including Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, or from a Nespresso Boutique, and the relevant promotional code applied at checkout. 10% discount will be applied automatically to all qualifying orders. All qualifying orders must be placed, and the code used by no later than 23:59 on 30.11.24 (or Boutique closing time). The offer cannot be claimed via any other retailer.

Participants will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. Only fully completed purchases made no later than 23:59 on 30.11.24, including registration/activation, will qualify for the offer.

Maximum one offer per customer.

The discount cannot be exchanged for cash and are not available via any other retailer.

3. The promotion only applies to orders that include at least one item from the ‘Nespresso for Change Please’ collection of coffee and accessories purchased from the stated Nespresso channels during the promotion dates and cannot be applied retrospectively. In the event of the items order being cancelled or returned for any reason, whatsoever, any refund due will be at the price paid (including the 10% discount) and not at full price.

4. Free Mug available for qualifying purchases at Liverpool1 Boutique only, subject to availability. Maximum one free mug per person, per qualifying transaction. Offer ends 30.11.24, or when all allocated stock of the free item has been depleted, whichever is sooner. No cash or other alternative available in the event of out of stock of the stated item.  Offer not available via any other Nespresso channel or any other retailer. 

5. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Maximum of one offer per qualifying participant throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel or any other retail outlets.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. All Nespresso products are subject to availability.

10. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

11. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK).

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all Nespresso Members residing in the UK, CI & IoM, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number of capsules within the same transaction, as stated in the promotional material from one of the Affiliate partners, online at www.nespresso.com by 23:59 on 31.12.24. Offer not available via any Nespresso Boutiques or any other retail outlets. The discount code cannot be used on any other capsule type than those stated in the promotional material i.e., if the offer is for Original Line the code will not work for the purchase of Vertuo Line and vice versa.

3. Maximum one offer per person when the required number and type of capsules are purchased. The promotion only applies to orders placed for the number of capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Nespresso Members can obtain a promotional code via one of our Affiliate partners.

- Qualifying Nespresso Members are then required to log into their account during the stated promotional period and add the required number of capsules to their basket.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. As per clause 8 below, only completed purchases made no later than 23:59 on 31.12.24, including registration/activation, will qualify for the offer.

- The qualifying promotional code is to be entered at checkout upon which the value of the complimentary sleeve(s) will be automatically deducted from the basket at checkout.

N.B. Customers will pay for approximately the stated number of capsules according to the average price calculation as outlined in the email they received, or on the promotional banners on the Nespresso website, based on the rebate per sleeve value as follows:

Complimentary Original Line capsules will be calculated at £4.46/€4.89 per sleeve.

Complimentary Vertuo Line capsules will be calculated at £6.32/€7.18 per sleeve.

The discount applied will not be determined by the contents of the participant’s current order.

6. The credit will be applied based on Nespresso average cost per sleeve (Original Line or Vertuo Line, depending on the capsule type on offer at the time).

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

8. Only complete purchases made by no later than 23:59 on 31.12.24 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Those making claims on behalf of a company or business must be authorised to do so.

10. If a participant returns their capsules within 14 days, the total value will be refunded at the rebate price.

11. All Nespresso products are subject to availability.

12. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on

Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

Available from the Nespresso Bar, 74 – 75 Old Broad Street, London EC2M 1QT only.

The following offers will be available to specified Nespresso Members. Only one offer per person/per transaction. All Nespresso items are subject to availability. These offers are not valid via any other outlet or retailer. Offers cannot be used in conjunction with any other offer except a) the Nespresso Loyalty Card (Buy 9 Barista made coffees, get your 10th FREE) and/or b) 25p off when you bring your own mug. See below for details and terms and conditions.

HOW TO USE:

Offer 1: 25% off all coffees for active Nespresso customers

Customers are required to have, or download, the Nespresso App and able to show their active membership status screen at checkout at the Nespresso Bar. 25% discount can be used in conjunction with the 25p off ‘Bring Your Own Mug’ offer. Cannot be used in conjunction with any other offer unless specifically stated. Maximum two coffee purchases/discounts per single transaction.

Offer 2: 25% off for Blue Light customers – police, nurses, doctors, fire and rescue and social workers

Customers are required to have a valid/current Blue Light Membership Card. The Blue Light Card must be presented at the checkout. The 25% discount will be applied at checkout. Maximum one discount per person/card per transaction.

Offer 3: Nespresso Professional Customers only. Bring a colleague to the Nespresso Bar, buy a barista made coffee and get a second coffee free.

Offer available Monday to Friday between 7am and 11am to specially invited Nespresso Professional customers only. One free barista-made beverage when a barista-made beverage is purchased at full price. Offer can be used with the 25p off ‘Bring Your Own Mug’ offer. Cannot be used in conjunction with any other offer unless specifically stated. Maximum one offer per single transaction, per person, per day. Participants will be required to show the printed or digital flyer to redeem the offer. Offer available via the Nespresso Coffee Bar, 74 – 75 Old Broad Street, London EC2M 1QT only.

TERMS AND CONDITIONS

1. Offer valid for qualifying UK & ROI groups as outlined above and cannot be claimed by any other customers.

2. The discount cannot be exchanged for cash.

3. Offer valid for use at the Nespresso Coffee Bar, 74 – 75 Old Broad St, London EC2M 1QT only and is not available via any other Nespresso channel or any other retailer.

4. Offers not valid in conjunction with any other offer except a) the Nespresso Loyalty Card offering ‘Buy 9 Barista made coffees, get the 10th Free’ and/or b) 25% discount can be used in conjunction with the 25p off ‘Bring Your Own Mug’ offer.

5. Other short-term promotions may be introduced from time to time and will be subject to their own terms of use, i.e. valid for specific dates and may or may not be used in conjunction with other offers. Details of, and terms of use for, all such offers will be published at the time of the promotion going live.

6. Maximum two coffee purchases per single transaction when using the Nespresso App.

7. Maximum one purchase per person per Blue Light card per transaction.

8. Nespresso reserves the right at its sole discretion to suspend any users found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

9. The offer is for use by the specified groups only and should not be shared or published.

10. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavor to minimize the effect to participants in an effort to avoid undue disappointment.

11. Nespresso may in its sole discretion cancel, terminate, modify, or suspend the promotional offers. In the event of the scheme coming to an end the Promoter will announce this at least 30 days before the scheme ends via a message displayed in the Nespresso Bar.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Nespresso Boutique Masterclasses will be exclusive to specially invited Nespresso Subscribers, Ambassadors and Expert Tier Customers who have pre-booked their timeslot through the Nespresso website at https:www.nespresso.com/uk/en/events#/ or htttps://nespresso.com/ie/en/events#/ to attend at their chosen Nespresso Boutique. Participants and their guests must be aged 16 yrs and over. Any remaining timeslots will be available on a first come, first served basis to other participants who visit a participating Boutique, subject to availability.

2. The events will take place at selected Nespresso Boutiques within the following locations only: London Regent Street, Bluewater, Leeds, Manchester Trafford, Liverpool One, Belfast, Dublin Duke Street, Glasgow, Selfridges London, Cork, Limerick, Selfridges Birmingham, One New Change, Stratford.

3. The dates and times of the events will be provided through Nespresso emailing or directly by the Boutique through the event platform. Venue and dates are subject to change in the event of unforeseen circumstances. Any changes will be advised/reflected in the available dates/venues via the promotional Nespresso website, or by the team members in the Boutique. The duration of each event is 30 minutes.

4. Participation shall be deemed to be a full and unconditional acceptance by the participant of these Terms and Conditions.

5. No purchase necessary.

6. A maximum of one free Masterclass session per person. Each masterclass event consists of a 30-minute session hosted by a Coffee Specialist from Nespresso, subject to availability on the dates as advertised in each participating Nespresso Boutique only.

7. Participants may wait in a queue until the event starts, or pre-book a timeslot with one of the team members on site and return at the appointed time. In the event of the participant not being present at the agreed allocated time, their place will be given to the next person in the queue. In such an event, the Promoter cannot guarantee that an alternative, later timeslot will be available to the original participant.

8. If there are no future timeslots available, the participant may choose to wait for a cancellation/’no-show’.

9. In the event of unforeseen circumstances, the Promoter cannot guarantee that all talks will be completed during the timeframe as advertised/booked. In such an event, participants will be advised immediately to minimize inconvenience or disappointment.

10. The Nespresso team members’ decision will be final in all matters.

11. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

13. The Promoter reserves the right to terminate or temporarily suspend this promotion in the event of technical or other difficulties that might compromise the integrity or safety of the event and/or participants and their guest. Due to the nature of the event, the winner and their guest must be 16 or over. The Promoter reserves the right to refuse entry, or to remove from the event, any winner or their guest who are anti-social, disruptive, abusive or appear to be under the influence of any intoxicating substance.

14. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

15. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues relating to the event. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purposes of this promotion any data will be deleted within three (3) months of the event end date.

16. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

AVAILABLE VIA NESPRESSO.COM, NESPRESSO CALL CENTRE, AND THE NESPRESSO APP ONLY

Welcome Menu Enhancement:

Buy 160 capsules and get an Aeroccino 4 | Promo code: MILKY

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available from 07:30 on 23.08.24 to 23:59 on 30.11.24, subject to availability, whilst stocks last. The promotion will end at 23:59 on 30.11.24, or when all allocated stock of the complimentary gift has been claimed, whichever is sooner. Offer available via Nespresso direct channels only, excluding Boutiques. Offer available to qualifying customers who purchase of 160 or more capsules purchased in a single transaction within the stated promotional period and the relevant promotional code is applied at checkout. The gifts cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via Nespresso Boutiques or any other retailer. Images are for illustrative purposes only and may vary from the actual item sent. For full terms and conditions, visit the Nespresso website. Recurring Orders do not count towards this offer.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

£10 off next 3 orders:

Get £10/€10 off your next three orders*

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+. Offer available from 07:30 on 23.08.24 to 23:59 on 30.11.24. The promotion will end at 23:59 on 30.11.24. Offer available via Nespresso direct channels only, including Boutiques. £10/€10 discount will be applied automatically at checkout to the next three orders of 50 or more capsules made in a single transaction within the stated promotional period. Maximum of £10/€10 discount per qualifying order. The discount cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via any other retailer. For full terms and conditions, visit the Nespresso website. Recurring Orders do not count towards this offer.

romoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction from a Nespresso direct channel only including Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, and use the relevant promotional code at checkout. The offer is not available via Nespresso Boutiques (except the £10 discount offer), or any other retailers. The promotion will run from 07:30 on 23.08.24 to 23:59 on 30.11.24, as outlined in the promotional email. Images are for illustrative purposes only.

3. The offer is available to qualifying Nespresso Members for the duration of the promotional period when the required number and type of capsules are purchased in a single transaction. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated above at participating channels during the stated promotional period and cannot be applied retrospectively. N.B. Recurring Orders do not count towards this offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

- Participants must add the qualifying number and type of capsules to the basket and apply the special promotional code at checkout. The relevant free gift or discount will be added at checkout, subject to availability. The discount will be applied automatically to the qualifying purchase(s) and cannot be saved or used retrospectively. The maximum of one discount can be used per single transaction and maximum of three discounted orders throughout the promotional period. Discount can be used for full or part payment towards orders of £10/€10 or more. No change will be given.

- Participants must visit the Nespresso website at www.nespresso.com and complete their purchase online OR use the promotional code when they place their order via the Nespresso App or the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI).

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 30.11.24 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet. In the event of circumstances beyond its control, Nespresso reserves the right to offer alternative item(s) of equal or greater value in lieu of the advertised item(s).

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

14. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all Blue Light Card members residing in the UK, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer of a Vertuo POP machine for £59 (RRP £99) with 30 complimentary pre-selected capsules is subject to availability on a first come, first served basis, while stocks last. The offer excludes any new machines/models launched after the promotional start date. The promotion will run from 26.06.24 to 23:59 on 31.10.24. Maximum of one (1) discounted machine and 30 capsules per qualifying customer. Offer is available to customers part of the retailers within the ROKT network who purchase their machine directly from Nespresso during the stated promotional dates. The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection may vary depending on availability. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete.

3. The stated Nespresso Vertuo POP machine must be purchased between the stated dates directly from Nespresso. . Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during, or after, the stated promotional period will not qualify for the offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Participants are required to click on the dedicated link provided via the promotional offer, add the qualifying machine to their basket and apply the special promotional code at checkout. The discount for the machine complimentary capsules will be applied at check out.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. As per clause 8 below, only completed purchases made no later than 23:59 on 31.10.24, including registration/activation, will qualify for the offer.

- The qualifying promotional code is to be entered at checkout upon which the value of the complimentary sleeve(s) will be automatically deducted from the basket at checkout.

- The 30 complimentary pre-selected capsules will be added to the basket and delivered with the machine. N.B. The 30 free capsules package is a special promotional package only and not available for purchase. All purchased capsules must be made in minimum quantities of 50 capsules due to packaging.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

8. Only complete purchases made by no later than 23:59 on 31.10.24 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

14. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

15. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

16. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment. For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, CI, IoM, and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available when the required spend is made via any Nespresso direct channel in a single transaction between 09:00 on 20.08.24 and 23:59 on 29.08.24. Customers who buy a Creatista Uno for RRP £429/€499 will receive £42.90/€49.90 discount off their next 10 months’ orders when they order 180 or more capsules per order. Customers who buy a Latissima One for RRP £279/€329 will receive £27.90/€32.90 discount off their next 10 months’ orders when they order 100 or more capsules per order. Customers who buy a Citiz for RRP £189/€219 will receive £18.90/€21.90 discount off their next 10 months’ orders when they order 70 or more capsules per order. The discount will be valid for use against the next 10 months’ qualifying orders. Unused discounts will become void and will not be carried over to the following month(s). The discount will be applied automatically to each of the next 10 months’ qualifying orders. The discount cannot be saved or used retrospectively. Offer not available via any other Nespresso channels or any other retail outlets. The offer may be used for Recurring Orders and coffee purchases (Vertuo or Original Line) but is not valid for use on accessories or machines.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the values as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

- Qualifying Nespresso Members are required to place their order with a Coffee Specialist at a participating channel for the required spend during the promotional period/times. The offer will be applied automatically. Offer includes:

• Buy a Creatista Uno for RRP £429/€499 and receive £42.90/€49.90 discount off your next 10 months’ orders when your order 180 or more capsules per order.

• Buy a Latissima One for RRP £279/€329 and receive £27.90/€32.90 discount off your next 10 months’ orders when you order 100 or more capsules per order.

• BUY a Citiz for RRP £189/€219 and receive £18.90/€21.90 discount off your next 10 months’ orders when you order 70 or more capsules per order.

- The relevant discount will be deducted from the basket at checkout for the qualifying months’ orders.

- No cash or any other alternative will be available in lieu of unused or expired discounts. Unused discount(s) will not carry over to the next/subsequent month(s).

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Any purchases made outside of the promotional date/times will not be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their purchases within 14 days, the total value will be refunded at the discounted price. In such an event, no cash alternative available in lieu.

10. All Nespresso products are subject to availability.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

14. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK and ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Offer available when the required spend is made via a recognised Nespresso retail partner in a single transaction between 09:00 on 14.08.24 and 23:59 on 31.12.24. Customers who buy a Creatista Plus will receive £50/€60 discount off their first coffee order and then £41/€43 on their next 11 coffee orders over 18 months when they order 180Ɨ or more capsules. Customers who buy a Latissima One will receive £40/€50 discount off their first coffee order and then £25/€25 on their next 9 coffee orders over 12 months when they order 110Ɨ or more capsules. Customers who buy a Citiz (excludes Citiz Chrome & Citiz Platinum) will receive £30/€30 discount off their first coffee order and then £18/€17 on their next 9 orders over 12 months’ orders when they order 80Ɨ or more capsules. The discount will be valid for use against the 10/12 qualifying orders across 12 or 18 months, respectively. Unused discounts will become void and will not be carried over to the following month(s). The discount will be applied automatically to each of the 10/12 qualifying orders. The discount cannot be saved or used retrospectively. The offer may be used for Recurring Orders and coffee purchases (Original Line) but is not valid for use on accessories or machines.

The first qualifying offer must be placed by no later than 23:59 on 31.01.25.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the values as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

- Qualifying Nespresso Members are required to purchase one of the qualifying machines from a recognised retail partner during the promotional period/times and visit https://promotions.nespresso.co.uk (UK purchases) or https://promotions.nespresso.ie/ (ROI purchases) to register their machine and claim the offer. Qualifying participants will be required to have proof of their purchase of a qualifying machine in the form of a till receipt showing the purchase made during the promotional dates and machine serial number. The refund cannot be claimed via any other retail outlets. The promotion only applies to qualifying Nespresso machines purchased at participating retailers during the stated promotional period and cannot be applied retrospectively. Participants will be required to complete an application form with their details including first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray) and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 14.08.24 and 31.12.24. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Registration can take up to 24hrs to complete. Any additional machines purchased during the stated promotional period will not qualify for the offer. All subsequent coffee orders must be made via one of the participating Nespresso channels.

The offer includes:

BUY A Creatista Plus and receive £50/€60 discount off your first coffee order and then £41/€43 on your next 11 coffee orders over 18 months’ when your order 180Ɨ or more capsules.

BUY A Latissima One and receive £40/€50 discount off your first coffee order and then £25/€25 on your next 9 coffee orders over 12 months’ when you order 110Ɨ or more capsules.

BUY a Citiz (excludes Citiz Chrome & Citiz Platinum) and receive £30/€30 discount off your first coffee order and then £18/€17 on your next 9 orders over 12 months’ orders when you order 80Ɨ or more capsules.

- The relevant discount will be deducted from the basket at checkout for the subsequent qualifying months’ orders.

- Maximum of one qualifying order can be placed per day, per qualifying customer within the stated promotional period.

- No cash or any other alternative will be available in lieu of unused or expired discounts. Unused discount(s) will not carry over to the next/subsequent month(s).

- The offer must be claimed and the first qualifying order placed by no later than 23:59 on 31.01.25.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Any purchases made outside of the promotional date/times will not be eligible for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their machine within 14 days, their ability to claim the offer will become void. If participants return the necessary capsules purchased as part of the offer, any refunds will be at the usual cost with the refund removed. In such an event, no cash alternative available in lieu.

10. All Nespresso products are subject to availability.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

14. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all Blue Light Card members residing in the UK, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer of a Vertuo POP machine for £59 (RRP £99) with 30 complimentary pre-selected capsules is subject to availability on a first come, first served basis, while stocks last. The offer excludes any new machines/models launched after the promotional start date. The promotion will run from 26.06.24 to 23:59 on 30.09.24. Maximum of one (1) discounted machine and 30 capsules per qualifying customer. Offer is available to customers part of the retailers within the ROKT network who purchase their machine directly from Nespresso during the stated promotional dates.. The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection may vary depending on availability . Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete.

3. The stated Nespresso Vertuo POP machine must be purchased between the stated dates directly from Nespresso. . Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during, or after, the stated promotional period will not qualify for the offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

5. How to claim:

Via www.nespresso.com

- Participants are required to click on the dedicated link provided via the promotional offer, add the qualifying machine to their basket and apply the special promotional code at checkout. The discount for the machine complimentary capsules will be applied at check out.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer. The registration process can take up to 24hrs to complete, and for a new account to be activated. As per clause 8 below, only completed purchases made no later than 23:59 on 30.09.24, including registration/activation, will qualify for the offer.

- The qualifying promotional code is to be entered at checkout upon which the value of the complimentary sleeve(s) will be automatically deducted from the basket at checkout.

- The 30 complimentary pre-selected capsules will be added to the basket and delivered with the machine. N.B. The 30 free capsules package is a special promotional package only and not available for purchase. All purchased capsules must be made in minimum quantities of 50 capsules due to packaging.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

8. Only complete purchases made by no later than 23:59 on 30.09.24 will be eligible. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free items will become null and void. If the complimentary items have already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. All Nespresso products are subject to availability.

13. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

14. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

15. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

16. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction from a Nespresso direct channel only including Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), or on-line at www.nespresso.com, or via the Nespresso App, and use the relevant promotional code at checkout. The offer is not available via Nespresso Boutiques, or any other retailers. The promotion will run from 07:30 on 17.07.24 to 23:59 on 30.11.24, subject to availability, whilst stocks last. The promotion will end at 23:59 on 30.11.24, or as and when all allocated stock of each complimentary gift has been claimed, whichever is sooner. i.e. some offers may end sooner than others.

Customers may choose one of the following free gifts when they buy 80 or more capsules and use the relevant code at checkout:

Vertuo Customers only:

Buy 80 Vertuo capsules and get a View Mug (SKU 3780)| Promo code: MUG

Original Line Customers only:

Buy 80 Original Line capsules and get a set of Cappuccino Cups (SKU 3597)| Promo code: CAPPUCCINO

All qualifying customers may choose one of the following free gifts for every 80 or more capsules purchased when the relevant code is applied at checkout:

A View Recipe Glass (SKU 3782) | Promo code: RECIPE

A set of Coasters (SKU 3571) | Promo code: COASTERS

A Mini Display (SKU 130432) | Promo code: DISPLAY

A Touch Travel Mug (SKU 137069) | Promo code: TRAVEL

Or £/€10 off their order | Promo code: SAVE

Images are for illustrative purposes only and may vary from the actual items sent.

3. The offer is available to qualifying Nespresso Members for the duration of the promotional period and can be accessed multiple times with each qualifying order of 80 or more capsules in a single transaction. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated above at participating channels during the stated promotional period and cannot be applied retrospectively.

N.B. Recurring Orders do not count towards this offer.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

- Participants must add the qualifying number and type of capsules to the basket and apply the special promotional code at checkout. The relevant free gift or discount will be added at checkout, subject to availability.

The discount will be applied automatically to the qualifying purchase and cannot be saved or used retrospectively.

- Participants must visit the Nespresso website at www.nespresso.com and complete their purchase online OR use the promotional code when they place their order via the Nespresso App or the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI).

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed purchases made by no later than 23:59 on 30.11.24 will qualify for the offer. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet. In the event of circumstances beyond its control, Nespresso reserves the right to offer alternative item(s) of equal or greater value in lieu of the advertised item(s).

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

10. All Nespresso products are subject to availability.

11. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

12. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

13. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

14. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS: FOR TRADE CUSTOMERS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The promotional period runs from 12.06.24 to 23:59 on 17.09.24. The offer consists of 30 complimentary pre-selected capsules and a Nespresso Plus Auto-Delivery Promocode valid for free gifts worth £150/€160 including £20/€20 discount on the participant’s first and third subscription coffee orders. Subscriptions must be activated, and the first order placed by no later than 01.01.25. Maximum of one offer per Nespresso Member. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete.

The offer of free gifts worth £150/€160 will be applied as £20/€20 discount on the first and third qualifying coffee orders made via a Nespresso Plus Auto-Delivery. The £20/€20 discount must be used in its entirety per qualifying order. Plus, Nespresso Cantuccini biscuits on the second order, a free milk frother** on the fourth order and Origin Lungo mugs on the fifth order via Nespresso Plus Subscription. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first five (5) orders have been completed.

The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection is subject to change based on availability. N.B. The 30 free capsules package is a special promotional package only and not available for purchase. All purchased capsules within a subscription must be made in minimum quantities of 70 capsules.

**Customers who do not wish to receive a Milk Frother may contact Nespresso on 0800 442 442 (UK) or 1800 81 26 60 (ROI) to claim an alternative gift of an Apron Package containing a Nespresso Upcycled Barista Apron (123900), a box of Milk chocolates (127707) and a Nespresso capsule Display Drawer (122800) . In the event that the Milk Frother has already been despatched, the claimant will no longer be able to make the change.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available, or via a participating retailer. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to Claim:

Via any other participating retailer

If the qualifying machine has been purchased from a participating retailer, the complimentary gifts can be claimed via www.nespresso.com/ukpromotion (UK) or via www.nespresso.com/roipromotion (ROI). In such an event the participant will be required to have proof of their purchase of a qualifying machine in the form of a till receipt showing the purchase made during the promotional dates and machine serial number. Offer cannot be claimed via any other retail outlets. The promotion only applies to new Nespresso machines purchased at participating retailers during the stated promotional period and cannot be applied retrospectively. Participants will be required to complete an application form with their details including first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray) and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 12.06.24 and 17.09.24. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Registration can take up to 24hrs to complete. Any additional machines purchased during the stated promotional period will not qualify for the offer.

5. Registration and activation of Nespresso Plus Subscription can be made by visiting /uk/en/nespresso-plus/summer-coffee-subscription (UK) or /ie/en/nespresso-plus/summer-coffee-subscription (ROI) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 01.01.25 the offer will become null and void. Nespresso Plus Auto-Delivery Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Subscription last?

The Nespresso Plus subscription will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after five (5) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the fifth (5th) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.  

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus, Vertuo Pop, Vertuo POP+ or Vertuo Creatista machine is purchased at RRP. The discount on the Nespresso Vertuo Next and Vertuo Lattissima cannot be used in conjunction with Nespresso&YOU offers. Any other machines launched after the start of this promotion, will not be included in the promotion, and will not qualify for the offer.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free item and promotional discount code will become null and void. If the complimentary item has already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, you may receive emails/messages for this promotion only to let you know if there are any issues with your order. Your personal details will, at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR).

Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

16. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS: FOR DIRECT CUSTOMERS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The promotional period runs from 12.06.24 to 23:59 on 17.09.24. The offer consists of 30 complimentary pre-selected capsules and a Nespresso Plus Auto-Delivery Promocode valid for free gifts worth £150/€160 including £20/€20 discount on the participant’s first and third subscription coffee orders. Subscriptions must be activated, and the first order placed by no later than 01.01.25. Maximum of one offer per Nespresso Member. Participants who are not already Nespresso Members will be required to register to qualify for the offer. Registration can take up to 24hrs to complete.

The offer of free gifts worth £150/€160 will be applied as £20/€20 discount on the first and third qualifying coffee orders made via a Nespresso Plus Auto-Delivery. The £20/€20 discount must be used in its entirety per qualifying order. Plus, Nespresso Cantuccini biscuits on the second order, a free milk frother** on the fourth order and Origin Lungo mugs on the fifth order via Nespresso Plus Subscription. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first five (5) orders have been completed.

The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection is subject to change based on availability. N.B. The 30 free capsules package is a special promotional package only and not available for purchase. All purchased capsules within a subscription must be made in minimum quantities of 70 capsules.

**Customers who do not wish to receive a Milk Frother may contact Nespresso on 0800 442 442 (UK) or 1800 81 26 60 (ROI) to claim an alternative gift of an Apron Package containing a Nespresso Upcycled Barista Apron (123900), a box of Milk chocolates (127707) and a Nespresso capsule Display Drawer (122800) . In the event that the Milk Frother has already been despatched, the claimant will no longer be able to make the change.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available, or via a participating retailer. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to Claim:

Via Nespresso Boutiques

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- 30 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be given with the machine. The discounted orders and the free Cantuccini biscuits, Milk Frother and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 01.01.25 to qualify for the offer.

Via www.nespresso.com and Nespresso App

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- 30 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be sent with the machine. The discounted orders and the free Cantuccini biscuits, Milk Frother and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 01.01.25 to qualify for the offer.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- 30 complimentary pre-selected capsules and the Nespresso Plus Auto-Delivery Promocode will be sent with the machine. The discounted orders and the free Cantuccini biscuits, Milk Frother and Origin Lungo mugs will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 01.01.25 to qualify for the offer.

5. Registration and activation of Nespresso Plus Subscription can be made by visiting /uk/en/nespresso-plus/summer-coffee-subscription (UK) or /ie/en/nespresso-plus/summer-coffee-subscription (ROI) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 01.01.25 the offer will become null and void. Nespresso Plus Auto-Delivery Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Plus Subscription last?

The Nespresso Plus subscription will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after five (5) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the fifth (5th) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.  

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus, Vertuo Pop, Vertuo POP+ or Vertuo Creatista machine is purchased at RRP. The discount on the Nespresso Vertuo Next and Vertuo Lattissima cannot be used in conjunction with Nespresso&YOU offers. Any other machines launched after the start of this promotion, will not be included in the promotion, and will not qualify for the offer.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free item and promotional discount code will become null and void. If the complimentary item has already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, you may receive emails/messages for this promotion only to let you know if there are any issues with your order. Your personal details will, at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR).

Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

16. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Only one entry per person via the Facebook Nespresso Coffee Club page, or the official Nespresso UK Instagram page, throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

3. No purchase necessary.

4. There are five (5) prizes available to be won, each consisting of a Summer Pack bundle containing one of each of the following items:

- Pantone Limited Edition Vertuo POP in Mandarin Orange

- Pantone Limited Edition Aeroccino3 Nespresso in Mandarin Orange

- £30/€30 off your first 3 months’ subscription

- 50 coffee capsules (including Sunny Almond Vanilla, Iced Leggero, Iced Forte, Tropical Coconut Over Ice and Cold Brew Style Intense)

- Images are for illustrative purposes only and may vary from the actual items sent.

- No cash or other alternative will be available in lieu of the stated prizes except in the event of circumstances beyond its control, the Promoters reserves the right to offer an alternative prize, in whole or part, of equal or greater value.

Registration and activation of a Subscription required by no later than 28.11.24.

Total value of Nespresso Plus coffee subscription promocode is £30/€30. Available as £10/€10 discount on each of your first three coffee orders via Nespresso Subscription.

The £10 discount must be used in its entirety per qualifying order. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first three (3) orders have been completed.

Registration and activation of Nespresso Plus Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscriptions/welcome-to-nespresso-plus (UK) or www.nespresso.com/ie/en/subscriptions/welcome-to-nespresso-plus (ROI) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 28.11.24 the offer will become null and void. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after three (3) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the third (3rd) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.

HOW TO ENTER:

- Participants will require an Instagram or Facebook account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram or Facebook account may open one at www.instagram.com or www.facebook.com by following the instructions and reading the relevant terms and conditions.

- Participants may enter via Instagram or Facebook by commenting on one of the original promotion posts with their response to the question posed. Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be the first qualifying entry drawn at random from all valid entries made via one of the participating platforms by 23:59 on 09.06.24. All entries will be pooled into one central prize draw regardless of platform used to enter for a chance to win the available prize. The winner will be announced under their original entry within two (2) standard working days and will be required to respond via direct messages and give certain information plus acceptance of the prize within five (5) working days of initial contact. Inaccurate information may result in the prize being forfeited. In the event that the winner does not respond, the prize entitlement may be withdrawn, and the prize awarded to a reserve winner drawn at the same time as the original winners.

- By participating entrants understand and agree to their comments being publicly displayed on the official participating social media pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their social media account.

Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

iii. Be offensive or be about hate;

iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical “samples”) without permission;

vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

ix. Depict, and cannot itself be in, violation of any law.

By participating entrants understand and agree to their Facebook and/or Instagram name being publicly displayed on the Official Nespresso Coffee Club – UK & Ireland at https://www.facebook.com/groups/officialnespressocoffeeclub and/or @nespressouk Instagram page.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on the participating social media pages that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s social media name. Any posts must conform to Facebook and Instagram guidelines and terms and conditions.

6. The first five (5) valid entries drawn at random by an independent third party from all valid entries received by the stated closing date will be deemed the winners. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from trade, agencies, third parties, or automated entries, are not permitted and will be disqualified. No one person may win more than one prize.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw will close at 23:59 on 09.06.24. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two (2) working days of the prize draw closing date and the winners will be notified as outlined above. The winners will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further seven (7) days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 14 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prizes will be sent via post or courier within 28 days of confirmation of a valid UK address where the prize can be sent and signed for.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

14. Promoter reserves the right to verify the winner(s) and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrants’ name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winner(s) are not obliged to agree to any such request.

16. Subject to the Promoter’s Privacy Policy which can be found at /uk/en/pages/legal the surname and county of the verified winner will be available upon request by sending an email to: ukrcrc.general@nespresso.com with the subject line “WINNERS LIST: NESPRESSO SUMMER PANTONE SOCIAL MEDIA PRIZE DRAW” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. If any winner objects to their information being published, then they can contact the Promoter by emailing: ukrcrc.general@nespresso.com with the subject “WINNERS LIST: NESPRESSO SUMMER PANTONE SOCIAL MEDIA PRIZE DRAW”. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surname and county of the verified winner will be made available as set out in the paragraph above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional period end date with the exception of the winner(s) and reserve(s) whose data will be deleted after fulfilment of their prize.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

- Any faulty or failed electronic data transmissions.

- Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.

- Any unauthorised access to the operation of this promotion. 

- Inaccessibility or unavailability of the internet or Facebook/Instagram, or any combination thereof. 

19. All normal internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with the participating social media platforms. Entrants accept and understand that they are providing their information to the Promoter, and that the social media platforms have no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the participating social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nespresso’, or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserve the right to alert the relevant social media platform(s) of any such behaviour, which may result in the person’s account(s) being frozen pending investigation.

22. Privacy Policy

As the promotion is run using Facebook and Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via ukrcrc.general@nespresso.com.

24. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

26. IP: By providing an entry, participants grant the Promoter, its associated companies and agents permission to publish, use, reproduce, distribute, make available, edit and/or modify the entry in any way (in whole or in part) for all commercial, advertising and/or promotional purposes in perpetuity throughout the world and in any media, including without limitation on packaging, advertisements and/or the internet and they agree to waive any moral rights to such works.

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS: FOR DIRECTS AND TRADE CUSTOMERS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation in the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to all residents of the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over and excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion. Participants must register or be registered with Nespresso to qualify for the offer.

2. Applicants must have purchased any qualifying Nespresso Vertuo machine and register/be registered with Nespresso during the stated promotion period to qualify for the offer. The promotional period runs from 14.02.24 to 23:59 on 28.05.24. The offer consists of 30 complimentary pre-selected capsules and a Nespresso Plus Coffee Subscription Promocode valid for £5/€5 discount on the participant’s first six (6) subscription coffee orders. The complimentary Small Nomad Travel Mug will be available when the first subscription order is placed. Subscriptions must be activated, and the first order placed by no later than 28.11.24. Maximum of one offer per Nespresso Member.

The offer of £30/€30 off coffee will be applied as £15/€15 discount for the first three (3) qualifying coffee orders made via a Nespresso Plus Coffee Subscription. The £15/€15 discount must be used in its entirety per qualifying order. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first three (3) orders have been completed.

The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection is subject to change based on availability. N.B. The 30 free capsules package is a special promotional package only and not available for purchase. All purchased capsules must be made in minimum quantities of 50 capsules due to packaging.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso by calling Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI), or at www.nespresso.com, or via the Nespresso App, or visiting a Nespresso Boutique where available, or via a participating retailer. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer. The qualifying Nespresso Coffee machine must be purchased in the UK, Channel Island, Isle of Man or Republic of Ireland.

4. How to Claim:

Via Nespresso Boutiques

- Participants must visit their local Nespresso Boutique, register/be registered with Nespresso, and purchase the required Nespresso machine during the stated promotional dates. Participants should check their local Nespresso Boutique opening days and times, as these may vary www.nespresso.com/uk/en/store-locator.

- 30 complimentary pre-selected capsules and the Nespresso Plus Coffee Subscription Promocode will be given with the machine. The discounted orders and the free Travel Mug will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 28.11.24 to qualify for the offer.

Via www.nespresso.com and Nespresso App

- Qualifying Nespresso Members are required to add their machine to their basket. Participants who are not already Nespresso Members will be required to register to qualify for the offer.

- 30 complimentary pre-selected capsules and the Nespresso Plus Coffee Subscription Promocode will be sent with the machine. The discounted orders and the free Travel Mug will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 28.11.24 to qualify for the offer.

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order for any of the qualifying Vertuo machine with a Coffee Specialist during the stated promotional dates. Participants who are not already Nespresso Members must register to qualify for the offer.

- 30 complimentary pre-selected capsules and the Nespresso Plus Coffee Subscription Promocode will be sent with the machine. The discounted orders and the free Travel Mug will be available upon activation of the subscription. This must be done, and the first order placed, by no later than 28.11.24 to qualify for the offer.

Via any other participating retailer

If the qualifying machine has been purchased from a participating retailer, the complimentary gifts can be claimed via www.nespresso.com/uk/redemption (UK) or via www.nespresso.com/ie/redemption. In such an event the participant will be required to have proof of their purchase of a qualifying machine in the form of a till receipt showing the purchase made during the promotional dates and machine serial number. Offer cannot be claimed via any other retail outlets. The promotion only applies to new Nespresso machines purchased at participating retailers during the stated promotional period and cannot be applied retrospectively. Participants will be required to complete an application form with their details including first name, last name, email address, residential address and daytime phone number, machine serial number (which can be found on the drip tray) and upload a photo of their qualifying till receipt showing the purchase of one of the specified Nespresso machines made between 14.02.24 and 28.05.24. Photos must clearly show the name of the store where the machine was purchased, the date purchased and the itemised machine details. Blurred, out-of-focus or photos where the till receipt is illegible will not be accepted. Maximum of one offer per machine purchased per Nespresso Member. Participants will be required to register/be registered with Nespresso to claim the offer. Any additional machines purchased during the stated promotional period will not qualify for the offer.

5. Registration and activation of Nespresso Plus Coffee Subscription Plans can be made by visiting /uk/en/nespresso-plus/spring-coffee-subscription-box (UK) or /ie/en/nespresso-plus/spring-coffee-subscription-box (ROI) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 28.11.24 the offer will become null and void. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after six (6) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the sixth (6th) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.  

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. Nespresso&YOU offers are still applicable when a Vertuo Plus or Vertuo Next and Vertuo Lattissima machine is purchased at RRP. The discount on the Nespresso Vertuo POP, Vertuo Manual, and Vertuo Creatista cannot be used in conjunction with Nespresso&YOU offers. Any other machines launched after the start of this promotion, will not be included in the promotion, and will not qualify for the offer.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their machine within 14 days, or the order cancelled, their ability to claim the free item and promotional discount code will become null and void. If the complimentary item has already been dispatched, these must be returned unused and in their original packaging within 14 days at the participant’s own cost.

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, you may receive emails/messages for this promotion only to let you know if there are any issues with your order. Your personal details will, at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR).

Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country and any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. In the event of circumstances outside its reasonable control and only where circumstances make this unavoidable, Nespresso reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in an effort to avoid undue disappointment.

16. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK)/ 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. Limited Offer:

   • Customers may purchase a Limited-Edition Gifting Subscription Booklet from one of the three selected Nespresso Boutiques only: Birmingham Selfridges, Bristol, and Bluewater, subject to availability, whilst stocks last.

   • The Gifting Subscription booklet entitles the gift receiver to two months of Nespresso Plus subscription in the form of 140 Original capsules received via two deliveries of our 70 capsule Original Gifted Coffee Assortment, OR, 100 Vertuo capsules delivered via two deliveries of our 50 capsule Vertuo Gifted Coffee Assortment. The Gifted Assortment capsules (Original Line or Vertuo) are pre-selected and cannot be changed for any other variants. The Gift Booklets are limited availability on a first come, first serve basis, and will end when all 500 Gift Subscription booklets have been purchased.

   • The Gift Recipient will be required to visit ‘nespresso.com/uk/en/subscriptions/subscription-gift’ to set up a Nespresso Plus Subscription for either a Vertuo or Original Gifted Assortment Pack. Participants must register, or be registered, with Nespresso in order to enter the promotional code found in their Subscription Gifting Booklet to activate the offer. This must be done by no later than 30.04.24 to qualify for the offer.

   • The gifts cannot be exchanged for cash and are not available via any other Nespresso channel or via any other retailer. Not valid in conjunction with any other offer.

   • The offer will end on 30.04.24, or when all 500 Gift Subscriptions have been purchased, whichever is sooner.

3. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

4. How to claim:
Via www.nespresso.com only
The Gift Receivers are required to visit ‘nespresso.com/uk/en/subscriptions/subscription-gift’ and set up a Nespresso Plus Subscription for either a Vertuo or Original Gifted Assortment Pack. Participants must register or be registered with Nespresso in order to use the promotional code found in their Subscription Gifting Booklet to activate the offer.
Key details/Important Information:
Customers/Gift Subscription recipients will be charged 1p for each of the two gifted subscription deliveries. Unfortunately, this is an administrative limitation within the system which is unable to process zero value (£0) transactions.
Customers/Gift Subscription recipients can choose when they want to receive their first delivery and have up to four months to use their second delivery.
If a customer/Gift Subscription recipient takes no action after receiving their two gifted deliveries, the subscription will continue at the standard price and at the same delivery frequency chosen when setting up their subscription until such time as the subscription is cancelled.
In the event of out of stock of any of the stated gift items, or unforeseen circumstances that cause the stated item(s) to be unavailable, Nespresso reserve the right to auto substitute an alternative gift, or discount, of equal or greater value.

5. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

6. The offer cannot be used in conjunction with any other offer and is not available via any other Nespresso channel, other retail outlets, or Nespresso Self-Serve Tills. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

7. Those making claims on behalf of a company or business must be authorised to do so.

8. All Nespresso products are subject to availability.

9. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com.

10. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

11. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

12. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).
Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information. Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to new and existing Nespresso Plus Credit and Auto-Delivery Subscribers only residing in the Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The following offers will be available to qualifying Nespresso Plus Credit and Auto-Delivery Subscribers who have held an account for seven (7) days or more at the time of placing their order:

• BUY 70 CAPSULES OR MORE EACH MONTH IN A SINGLE TRANSACTION FROM NESPRESSO DIRECT AND RECEIVE A FREE SLEEVE OF PRE-SELECTED COFFEE PER MONTHLY ORDER.

• GET 15% DISCOUNT ON AN ORIGINAL LINE MACHINE (MAXIMUM ONE DISCOUNTED OL MACHINE PER YEAR)

• GET 35% DISCOUNT ON A VERTUO LINE MACHINE (MAXIMUM ONE DISCOUNTED VL MACHINE PER YEAR)

• GET 20% DISCOUNT ON ACCESSORIES

• PRIVATE SALES – Private Sales will be available to Nespresso Plus Subscribers who have been members for at least two weeks before the Private Sale start date.

These offers are ongoing offer until further notice. All qualifying orders must be placed in a single transaction via one of the following Nespresso direct channels; the Nespresso Customer Call Centre on 1800 812 660, online at www.nespresso.com, in a Nespresso Boutique, or via the Nespresso App. Qualifying subscribers may use the offer as many times as they choose, until further notice except where specifically stated. The relevant discounts will be automatically added at checkout. The free sleeve offer will automatically be applied to each qualifying order. The complimentary sleeve will be pre-selected by Nespresso. Offer not available via any other retail outlets. Private Sale offers will give access to selected products to those Nespresso Plus Subscribers who have been member two weeks before the early access launch date. All offers are subject to availability.

3. The promotion only applies to orders placed for the number of capsules or specified items from Nespresso direct channels as stated in the promotional email and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Plus Credit Subscribers are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules, or stated items, during the promotional dates. The offer will be applied automatically. Auto-Delivery subscribers will receive the complimentary sleeve automatically with their next order when they order the required number of capsules.

Via www.nespresso.com or via Nespresso App

- Qualifying Nespresso Plus Credit Subscribers are required to log into their account during the stated promotional period and add the required number of capsules, or stated items, to their basket. Auto-Delivery subscribers who will receive the complimentary sleeve automatically with their next order when they order the required number of capsules.

Via Nespresso Boutique

- Qualifying Nespresso Plus Credit Subscribers who visit their local Nespresso Boutique during the stated promotional period and purchase the required number of capsules, or stated items, will qualify for the offer. In the event of out of stock of any of the stated items, or unforeseen circumstances that cause the stated item(s) to be unavailable, Nespresso reserve the right to auto substitute an alternative gift, or discount, of equal or greater value.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Participants will receive the free capsules offer once a month when they purchase 70 capsules or more in a single transaction. The offers will remain open until further notice. In the event of any of the offers coming to an end, Nespresso will advise qualifying subscribers via email within 30 days of the final claim date. The offer cannot be used in conjunction with any other offer and is not available via any other retail outlets. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer of the complimentary sleeve(s) gift will become void.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /ie/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 1800 812 660.

Promoter: Nespresso UK Ltd, Haxby Road, York YO31 8TA

NESPRESSO PLUS WELCOME OFFER - ORIGINAL LINE MACHINES

ACTIVATE A NESPRESSO PLUS AUTO-DELIVERY SUBSCRIPTION FOR 50 OR MORE CAPSULES BETWEEN 01.07.23 AND 31.12.24 AND GET £15/€15 OFF EACH OF YOUR FIRST 3 ORDERS (WORTH £45 IN TOTAL).

Offer runs for Nespresso Plus Auto-Delivery subscriptions for 50 or more capsules created with a unique promotional code present inside the box of Nespresso Original line machines purchased at our selected retail partners (e.g. John Lewis, Currys, Amazon, etc.). See below for details.

*Abridged Terms and Conditions: Open to UK, CI, IoM & ROI, 18+ residents who activate a Nespresso Plus Auto-Delivery Subscription for 50 or more capsules between 01.07.23 and 23:59 on 31.12.24. This offer is linked to participants’ Nespresso Member number and can only be redeemed once. The discount of £15/€15 will be deducted from the first three orders when the unique promotional code on the card is applied during the set-up process. In the event of the subscription being cancelled before three orders have been placed, any remaining credit/discount will become null and void. The offer cannot be exchanged for cash and is not available via any other retailer. Not valid in conjunction with any other offer. Offer cannot be claimed via Nespresso Micro Boutiques. For further details of how to claim, and full terms and conditions, visit Nespresso.com.

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to Nespresso customers residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to Nespresso customers who activate a Nespresso Plus Auto-Delivery Subscription between 01.07.23 and 23:59 on 31.12.24 via one of the following Nespresso direct channels; the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, in a Nespresso Boutique, or via the Nespresso App. Maximum one offer per qualifying participant. Offer not available via any other retail outlets or Nespresso Micro Boutiques.

3. The offer is limited to one offer per qualifying Nespresso customer. The promotion only applies to orders placed for the number of capsules from Nespresso direct channels from the 01.07.23 and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso customers are required to activate a Nespresso Plus Auto-Delivery Subscription between 01.07.23 and 23:59 on 31.12.24 by calling the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates and quoting the unique promotional code. The offer will be applied automatically.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The total offer can only be used once.

Via www.nespresso.com or via Nespresso App

- Qualifying Nespresso customers are required to activate a Nespresso Plus Auto-Delivery Subscription between 01.07.23 and 23:59 on 31.12.24 by visiting the website or App to place their order for the required number of capsules during the promotional dates and adding the unique promotional code. The offer will be applied automatically.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The total offer can only be used once.

Via Nespresso Boutique

- Qualifying Nespresso customers who visit their local Nespresso Boutique during the stated promotional period and activate a Nespresso Plus Auto-Delivery Subscription with a minimum delivery order for 50 or more capsules and quote the unique promotional code will qualify for the offer.

- The discount of £15/€15 will be applied to the order. The discount will be applied three times, for the first three (3) orders placed with a total value of £45 per person/account. The offer can only be used once.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Only completed transactions set up by 23:59 on 31.12.24 will be eligible for the offer. No one person may qualify for the offer more than once. Offer not available via any other retail outlets or Nespresso Micro Boutiques. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer of the complimentary gift will become void.

10. All Nespresso products are subject to availability.

11. Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

1. This promotion is open to qualified students residing in the UK, CI, & IoM, aged 18 or over and is available via an exclusive link from the National Association of Student Money Advisors only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The Nespresso Vertuo POP special price of £49 (usual price £99 RRP) with 30 complimentary capsules is subject to availability on a first come, first served basis, while stocks last. The promotion will run from 05.09.23 to 23:59 on 04.09.24. Maximum of one (1) discounted machine and one set of 30 complimentary capsules per qualifying NASMA member. Offer is available to qualifying NASMA members only who purchase their machine directly from Nespresso via the dedicated landing page at /uk/en/offers/nasma during the stated promotional dates. The offer is not available via any other Nespresso channel or any other retail outlets. The 30 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. The selection may vary depending on availability.

3. To qualify for the second offer of £10 off their first six (6) orders and a Travel Mug, participants are required to activate a Nespresso Plus Subscription Plan by no later than 23:59 on 04.03.25. N.B. Minimum order quantity of 50 capsules per order required for a subscription plan. Maximum of one offer per Nespresso Member. The Travel Mug will be sent with the first subscription order.

The offer of £10 for the first six (6) qualifying coffee orders available via a Nespresso Plus Coffee Subscription only. The £10 discount must be used in its entirety per qualifying order. Balances cannot be carried over to the next order and no change will be given in lieu of unused discount amounts. No balance, in cash or product, will be due in the event of the subscription being cancelled before the first six (6) orders have been completed.

3. The stated Nespresso machine must be purchased between the stated dates directly from Nespresso via a dedicated landing page accessible via NASMA only. The offer is not available via any other channel or retailer. Maximum of one offer per machine purchased per Nespresso Member. Any additional machines purchased during the stated promotional period will not qualify for the offer.

4. How to claim:

- Click on the dedicated link provided via the NASMA newsletter. Add the qualifying machine to the basket and apply the special promotion at checkout.

- Participants who are not already Nespresso Members will be required to register to qualify for the offer;

- The 30 complimentary pre-selected capsules will be added to the basket and delivered with the machine;

- The second offer of £10 off their first six (6) orders and a Travel Mug will be available when participants activate a Nespresso Plus Subscription Plan by no later than 23:59 on 04.03.2025.

5. Registration and activation of Nespresso Plus Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscriptions/welcome-to-nespresso-plus (UK) and completing the registration process. Should the participant fail to register and activate a Coffee Subscription Plan by 23:59 on 04.03.2025, the offer will become null and void. Nespresso Plus Coffee Subscription Plan Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription plan will go on for as long as the participant continues to make their monthly payments and the contract will continue to roll until cancelled. Credit/Debit Card is required at sign-up. The discount code will become invalid after six (6) uses (maximum one use per qualifying order placed). The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the sixth (6th) coffee order has been placed, participants are unable to claim any cash or other alternative in lieu of the unused discount.

8. This promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount including Nespresso Machine Subscription. The offer is only valid with the purchase of a Nespresso Vertuo POP only and is not applicable to any other machine/model.

9. Nespresso reserves the right at its sole discretion to disqualify any individual found to be tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

10. Those making claims on behalf of a company or business must be authorised to do so.

12. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, you may receive emails/messages for this promotion only to let you know if there are any issues with your order. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR).

13. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

14. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

15. All Nespresso products are subject to availability. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Members residing in the UK, Channel Islands, Isle of Man and Republic of Ireland, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying participants who purchase the required number and type of Nespresso capsules in a single transaction, as stated in their email, from one of the Nespresso direct channels, including the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, or via the Nespresso App between 23.05.23 and 23:59 on 31.12.23. Offer not available via any other retail outlets or via Nespresso Boutiques or Self Service Tills.

3. The offer is limited to one offer per qualifying Nespresso Member. The promotion only applies to orders placed for the number and type of Nespresso capsules as stated in the promotional email at participating channels during the stated promotional period and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Members are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number and type of Nespresso capsules during the promotional dates.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

Via www.nespresso.com or Nespresso App

- Qualifying Nespresso Members are required to log into their account and add the required number and type of Nespresso capsules to their basket.

- The offer will be added automatically when the correct number and type of capsules are purchased within the stated promotional period, subject to availability, whilst stocks last.

If the qualifying participant goes on to register and activate a Nespresso Coffee Subscription by no later than 23:59 on 31.12.24 they will receive a second gift of £15 off their first three (3) coffee orders. Registration and activation of Coffee Subscription Plans can be made by visiting www.nespresso.com/uk/en/subscription/coffee-subscription and completing the registration process. Should the participant fail to register and activate a coffee subscription by 23:59 on 31.12.24 the offer will become null and void. Nespresso Plus Terms and conditions apply. These can be viewed at www.nespresso.com/uk/en/legal.

6. The free Nespresso items are subject to stock availability and Nespresso reserve the right to supplement this offer with alternative items of equivalent value in the event of unforeseen circumstances or out of stock. No cash alternative will be available in lieu of the stated items.

7. How long does the Nespresso Coffee Subscription last?

The Nespresso Plus Subscription plan will go on after participants’ first three (3) discounted orders, for as long as they continue to make the required payments and the subscription will continue to roll until cancelled. Credit/Debit Card is required at sign-up. At the end of the first three (3) discounted orders of subscription subscribers will be automatically charged the monthly subscription fee. Thereafter, the monthly payments will continue unless cancelled. The Subscription plan can be terminated at any point by contacting the Nespresso Customer Relationship Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), by sending an email confirmation to one@nespresso.com or using the “Cancel” button in “My Account”. In the event of the subscription plan being terminated before the 3rd discounted rate, participants are unable to claim any cash or other alternative in lieu of the unused discounted month.

8. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

9. Only completed purchases made by no later than 23:59 on 31.12.23 will qualify for the offer. The complimentary gifts are subject to availability, while stocks last. In the event of circumstances outside its control, Nespresso reserve the right to substitute the items included in the offer in whole, or part, with alternative(s) of equal or greater value up to the stated closing date. Nespresso does not accept responsibility for any late applications or any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

10. Those making claims on behalf of a company or business must be authorised to do so.

11. If a participant returns their qualifying capsules within 14 days of the purchase date, their ability to claim the complimentary gift(s) will become null and void. If the complimentary gift(s) has already been dispatched, these must be returned unused and in their original packaging within 14 days of receipt at the participant’s own cost.

12. All Nespresso products are subject to availability.

13. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of orders where necessary and for no other purpose unless we have your consent and you have opted-in to receive future marketing communications. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if there are any issues with your order. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy /uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd, 1 City Place, Gatwick, RH6 0PA

FULL TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

Nespresso takes data protection seriously. By participating in this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. This promotion is open to specially selected Nespresso Plus Credit and Auto-Delivery Subscribers only residing in the UK, CI, IoM & ROI, aged 18 or over only. Excludes employees and their immediate families of Nestlé S.A. and Nespresso, its agents or anyone professionally connected to the promotion.

2. The offer is available to qualifying Nespresso Plus Credit and Auto-Delivery Subscribers who place an order for 70 capsules or more in a single transaction via one of the following Nespresso direct channels; the Nespresso Customer Call Centre on 0800 442 442 (UK) or 1800 812 660 (ROI), on-line at www.nespresso.com, in a Nespresso Boutique, or via the Nespresso App. Qualifying subscribers may use the offer once per calendar month, until further notice. One free sleeve will automatically be applied to each qualifying order. The complimentary sleeve will vary each month and will be pre-selected by Nespresso. Offer not available via any other retail outlets or Nespresso Micro Boutiques.

3. The promotion only applies to orders placed for the number of capsules from Nespresso direct channels as stated in the promotional email and cannot be applied retrospectively.

4. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to make more than one valid claim by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the Terms and Conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the Terms and Conditions.

5. How to claim:

Via Customer Call Centre

- Qualifying Nespresso Plus Credit Subscribers are required to call the Customer Call Centre to place their order with a Coffee Specialist for the required number of capsules during the promotional dates. The offer will be applied automatically. Auto-Delivery subscribers who will receive the complimentary sleeve automatically with their next order when they order the required number of capsules. Maximum of one offer per customer, per calendar month.

Via www.nespresso.com or via Nespresso App

- Qualifying Nespresso Plus Credit Subscribers are required to log into their account during the stated promotional period and add the required number of capsules to their basket. Auto-Delivery subscribers who will receive the complimentary sleeve automatically with their next order when they order the required number of capsules. Maximum of one offer per customer, per calendar month.

Via Nespresso Boutique

- Qualifying Nespresso Plus Credit Subscribers who visit their local Nespresso Boutique (including Self-Serve Tills) during the stated promotional period and purchase the required number of capsules will qualify for the offer. Maximum of one offer per customer, per calendar month.

In the event of out of stock of the stated items, or unforeseen circumstances that cause the stated item to be unavailable, Nespresso reserve the right to auto substitute an alternative gift of equal or greater value.

6. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Nespresso Member to ensure the integrity of the promotion.

7. Participants may use the offer once a month when 70 capsules or more are purchased in a single transaction. The offer will remain open until further notice. In the event of the offer coming to an end, Nespresso will make an announcement on the website at least seven (7) days before advising of the final claim date. The offer cannot be used in conjunction with any other offer and is not available via any other retail outlets or Nespresso Micro Boutiques. Nespresso does not accept responsibility for any communications line failure, regardless of cause, or inaccessibility or unavailability of the internet.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. If a participant returns their capsules within 14 days, the offer of the complimentary sleeve(s) gift will become void.

10. All Nespresso products are subject to availability.

11. . Data Protection: Nespresso will only use the personal details supplied for the administration of this promotion and no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy /uk/en/pages/legal . By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: Ukcrc.General@nespresso.com .

12. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

13. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participant’s local courts.

14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

For further information regarding this offer, please contact the Nespresso on Freephone 0800 442 442 (UK), or 1800 812 660 (ROI).

Promoter/’we’: Nespresso UK Ltd, Haxby Road, York YO31 8TA

Full Terms and Conditions:

1. Open to selected Nespresso Members only who have received the special promotional email or direct mail contact inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 14 days later. The promotion will apply for purchases made within 14 days of the date of that promotional email. Purchases made after the 14 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

These terms and conditions govern your membership to Nespresso & YOU operated by Nestlé Nespresso SA. Please read these terms and conditions carefully.

This version of the Terms and Conditions came into effect on 10th August 2021.

These Terms and Conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should please retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. What is Nespresso & YOU Membership?

Nestlé Nespresso SA (40 Avenue de Rhodanie, 1003 Lausanne, Switzerland) ("we" or "us") operates a customer recognition programme.

Open to UK, CI, IoM & ROI residents aged 18 and over. Nespresso & YOU Membership is free of charge. You will automatically be registered once you have made at least one valid coffee order. To maintain your Membership, you must have made at least one valid coffee order in the last 12 months.

There are three levels of membership details of which are outlined in Clause 3 below.

2. How to become a Nespresso & YOU Member?

By registering with Nespresso and making your first coffee purchase, you will automatically join Nespresso & YOU. We will ask you to provide us with your contact details, including First Name, Last Name and Email address. Failure to provide the required details, may be deemed as an incomplete registration which may be invalid.

Our use of your personal details is governed by our Privacy Notice which you should read carefully. By consenting to these Terms and Conditions and by supplying your personal information to us, you consent to the terms of the Privacy Notice.

Your membership starts from the moment you successfully complete your registration, receive a unique Member number, and purchase your first coffee. If you are already a Member, your membership shall be considered as started on the date of your first coffee purchase via the qualifying Nespresso channels.

You must keep your membership number and password safe and not divulge them to any person. You may not allow others to use your registration details and password to access the website. You agree to immediately notify us of any unauthorised use of your registration details and password or any other breach of security of which you become aware.

To maintain your Nespresso & YOU membership, you must have made at least one valid coffee order in the last 12 months. Corporate bodies, partnerships, trade associations and other commercial bodies are eligible but only one membership is available per person. Joint or family membership is not available. Persons under 18 years of age are excluded. Employees of Nestlé, Nespresso or any associated entities, its agents or anyone else professionally connected with the Nespresso & YOU programme will not be eligible to membership benefits.

3. Membership Benefits

Connoisseur:

Connoisseur level is achieved as soon as you place your first coffee order with us. Customers who have four (4) years or less continuous membership and/or purchase less than 550 capsules every 12-month period will be deemed to be Connoisseur level.

If you are a Nespresso Subscription customer, you will be upgraded directly to Ambassador tier.

If no valid purchases are made in any given 12 months, you will lose your benefits.

Expert:

Customers who have between five (5) and nine (9) years continuous membership and/or purchase between 550 and 1,100 capsules every 12-month period for four (4) continuous years will be deemed to be Expert level.

If the required threshold of capsules is not purchased every year for the four anniversary (12 month) periods, your membership tier will return to Connoisseur. If no valid purchases are made in any given 12 months, you will lose your benefits.

Ambassador:

Customers who have more than 10 years of continuous membership and/or purchase more than 1,100 capsules every 12 months for nine (9) continuous years and/or are a Nespresso Subscription customer will be deemed to be Ambassador level.

If you are not a Nespresso Subscription customer, and the required threshold of capsules is not purchased ever year for the nine (9) anniversary (12 month) periods, your membership tier will return to Expert. If no valid purchases are made in any given 12 months, you will lose your benefits.

If you are an existing Nespresso Subscription customer and you cancel your subscription, your membership tier will return to the one you were previously on, or to Connoisseur if new to Nespresso. If no valid purchases are made in any given 12 months, you will lose your benefits.

‘Capsules purchased’ is calculated between two Anniversaries. Your first Anniversary refers to your first purchase of coffee through one of the qualifying Nespresso Channels as an identified Member.

By ‘Anniversary’ we mean the month (not the day) of your first coffee purchase from a valid Nespresso channel.

‘Number of years’ means the number of full 12-month periods with at least one coffee (Original or Vertuo) purchase since your first coffee purchase.

Details of your number of years and capsule consumption can be found within “My Member Status” on your membership page at www.nespresso.com.

A valid capsule purchase means:

• The number of purchased capsules (invoiced capsules within a valid order);

• Both Original and Vertuo capsules are included;

• Free of charge capsules obtained via such offers as the Nespresso Year End Promotion are included;

• Only capsules purchased directly from Nespresso UK Ltd are included. Purchases made from retailers or other channels cannot be added and will not be included in a member’s total consumption numbers;

• Cancelled/Returned orders will be deducted from qualifying total consumption numbers.

Members should allow at least one full working day (24 hours) from order completion for level changes and/or capsule purchase quantities to be administered and reflected/visible on their account statement. Member benefits are available via Nespresso direct channels only and cannot be redeemed via any other retailer.

Your Nespresso & YOU Membership level can be viewed once you log into the Nespresso website or by speaking to a Coffee Specialist in a Nespresso Boutique or via our Customer Relationship Centre.

All related benefits, rebates and discounts will be shown on your account and will only be visible when logged in.

Your Nespresso & YOU level will be determined solely based on our own records and data and in accordance with the Nespresso & YOU terms and conditions.

Nespresso will not change a member’s level status retrospectively based on any other data source.

4. Membership Benefits

Nespresso & YOU Membership Benefits are offered to you free of charge once you have made at least one valid coffee order. We reserve the right to discontinue or change all or part of the Benefits, terms and conditions or the content of the website, at our sole discretion at any time with or without notice.

All benefits are subject to availability. Benefits cannot be claimed via Café NESPRESSO OR Nespresso Micro Boutiques.

i) Personalised Offers

Customers will get access to unique offers throughout the year.

ii) Free Standard Delivery when you buy 50 or more Nespresso capsules

50 capsules must be purchased in a single transaction. The offer of complimentary standard delivery cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via the Café NESPRESSO, Nespresso Boutiques, or Nespresso Micro Boutiques.

iii) Machine Warranty & Service

A three-year limited warranty including a free Pick Up and Repair of your machine. The machine is returned to the pick-up-address and all repairs are covered with a six-month limited warranty. The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the start date. This limited warranty is subject to specific terms and conditions. Please see full Terms and Conditions below for more information. ᵻ

iv) Coffee Experiences

Participate in our coffee masterclasses and special events to discover more about the world of coffee.

v) Machine Discount

Enjoy 35% discount on a Nespresso Vertuo Line machine, or 15% discount on a Nespresso Original Line machine, once per membership year. All machines are subject to availability at the time of purchase. Machine model availability may vary.

vi) 20% Accessories Discount

Expert and Ambassador tier customers will benefit from a 20% discount when they buy any products from our Accessories and Food and Bites ranges. All items are subject to availability.

vii) Free Descaling Kit

Expert and Ambassador tier customers will receive a Free Descaling Kit for every 600 capsules purchased within a membership year, by using redemption code DESCALER. Limited to a maximum of two free Descaling Kits per membership year.

viii) Private Sales

Expert and Ambassador tier customers will be invited to an online Private Sale with exclusive offers and products, up to twice a year.

ix) VIP Rewards

Ambassador tier customers enjoy exclusive surprise rewards and events, free gifts and unique offers. Details of which will be shared with Ambassador customers only throughout the year.

x) Anniversary Gift

Ambassador tier customers will get an exclusive gift on their membership anniversary.

• If the Ambassador tier customer is an Original Line only customer based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the Ambassador tier customer is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Anniversary Gift credit will be valid for one (1) month from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available. The Anniversary Gift will be paid on the calendar month of the qualifying member’s anniversary.

ᵻ Machine Warranty - The terms of this limited warranty do not exclude, restrict or modify, and are in addition to the mandatory statutory rights applicable to the sale of the Product to you. The terms of this warranty do not apply to the exercise of your statutory rights. Other than the statutory rights to which you are entitled at law, all warranties, conditions and other terms not set out in the existing terms of warranty are excluded from this warranty.

If any provision or part-provision of this warranty is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this warranty.

Should the cost of repairs or replacement not be covered by the terms of this limited warranty, Nespresso will advise the owner and the cost shall be charged to the owner.

Limited Warranty

Nespresso UK Ltd. (“Nespresso”) warrants your coffee machine (the “Product”) against defects in materials and workmanship for a period of 3 years. The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the start date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective Product. Replacement products or repaired parts will be warranted only for the unexpired portion of the original warranty or six months, whichever is greater. If the Product includes a number of accessories, only the defective part or accessory will be replaced. Nespresso reserves the right to make minor adjustments instead of replacing the Product or accessory. Should the cost of repairs or replacement not be covered by this warranty, Nespresso will advise the owner and the cost shall be charged to the owner. This warranty is only valid for active Nespresso customers registered with the UK and/or ROI. To be an active member you must be registered, and you must have ordered coffee in the UK and/or ROI in the last 12 months. This Limited Warranty also covers repair or refurbishment work done under the Nespresso PRELOVED Service (UK ONLY)

This limited warranty shall be the full extent of Nespresso’s liability however caused; and Nespresso excludes liability for any loss or damage which is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach of applicable contractual terms or negligence, or where it could be contemplated by you and us at the time you purchase the Product. Nespresso has no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

This warranty does not apply to any defect resulting from negligence, accident, misuse, or any other reason beyond Nespresso’s reasonable control, including but not limited to: normal wear and tear, negligence or failure to follow the product instructions (including insufficient aftercare or cleaning), improper or inadequate maintenance, calcium deposits or descaling, connection to improper power supply, unauthorized product modification or repair, use for commercial purposes, fire, lightning, flood or other external causes This warranty will not apply if any serial number has been removed or defaced or if Nespresso receives information from any public or governmental authority that the Product has been stolen.

This warranty does not cover the cost of claiming under the warranty or transporting the goods to and from the place of purchase. This warranty is a limited voluntary warranty. The terms of this warranty do not exclude, restrict or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the Product to you. The terms of this warranty do not apply to the exercise of your statutory rights. Other than the statutory rights to which you are entitled at law, all warranties, conditions, and other terms not set out in this warranty document are excluded from this warranty.

If any provision or part-provision of this warranty is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.

If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this warranty.

How to Claim Under the Nespresso Warranty

If you believe your Product is defective, contact the Nespresso Customer Relationship Centre directly for instructions on how to proceed with a repair.

Contact Nespresso: 0800 442 442 (UK) or 1800 812 660 (ROI), or www.nespresso.com.

5. Termination of Membership

You may terminate your membership at any time by writing to Nespresso by postal mail (Nespresso & YOU Membership, Nestlé House, Haxby Road, York, YO91 1XY), by email Ukcrc.General@nespresso.com, or by calling the free number 0800 442 442(UK) or 1800 81 26 60 (ROI). In such an event, we will undertake to remove and securely delete your personal details.

Nespresso reserve the right to investigate any unusual activity on any account which they believe may be in breach of these terms and conditions. Any such activity may result in the suspension and possible deletion of an account.

Nespresso may terminate your membership with immediate effect by giving you written notice if you breach any of these terms and conditions or abuse the Benefits. We may terminate this programme at any time upon months’ notice to you. We may terminate this programme or any membership immediately in any jurisdiction if required to by applicable local law.

Nespresso disclaim, to the fullest extent permissible by law, all liability for losses, damages and costs whatsoever, (whether direct, indirect, consequential or otherwise), arising, either directly or indirectly, from your membership, the benefits or the use of any material contained on the website by you, including without limitation any acts or omissions, whether those losses claims, or damages result from our negligence or otherwise.

We do not exclude our liability to you for:

(a) death or personal injury caused by our negligence; or

(b) fraudulent misrepresentation by us.

If any provision of these Terms and Conditions is or becomes for any reason whatsoever invalid, illegal or unenforceable, it shall be severed and deleted from these Terms and Conditions and the validity of the remaining provisions shall not be affected in any way. Nespresso is not responsible for any claims or damages arising from use of any benefits or services provided by a third party.

6. Entire Agreement

These Terms and Conditions together with the Privacy Notice constitute the entire agreement between you and the Promoter regarding your membership and the Benefits, which means that you will not be able to claim that we made any representations or warranties other than contained in these Terms and Conditions.

Please note that additional Terms and Conditions of sales apply to the purchase of our products or services.

7. Law and Jurisdiction

This scheme and these Terms & Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

Contact Us: Please contact a Nespresso Coffee Specialist with any queries or problems regarding your membership programme on 0800 442 442 (UK), 1800 81 26 60 (ROI), or via email on Ukcrc.General@nespresso.com.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

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Abridged Terms and Conditions*

*Open to UK, CI, IoM & ROI residents aged 18 and over. Registration and internet access required. Membership is free of charge. There are three levels of membership consisting of: Connoisseur level which is achieved as soon as you place your first coffee order with us. If you are already a Nespresso Subscription customer, you will be upgraded directly to Ambassador level. Expert level is for those with five (5) and nine (9) years continuous membership and/or purchase between 550 and 1,100 capsules every 12-month period for four (4) continuous years. Ambassador level is for those who have more than 10 years of continuous membership and/or purchase more than 1,100 capsules every 12 months for nine (9) continuous years and/or are a Nespresso Subscription customer. All levels are subject to Terms and Conditions. Failure to meet those terms may result in a change in membership level and the loss of associated benefits. Benefits cannot be claimed via Café NESPRESSO or Nespresso Micro Boutiques. Benefits include:

FREE STANDARD DELIVERY WHEN YOU BUY 50 OR MORE NESPRESSO CAPSULES

• 50 capsules must be purchased in a single transaction.

• The offer of complimentary standard delivery cannot be exchanged for cash or product of equivalent value. Not valid in conjunction with any other offer and cannot be claimed via the Café NESPRESSO, Nespresso Boutiques.

MACHINE WARRANTY & SERVICE

• 3-year warranty including free Pick Up and Repair of your machine.

•The machine is returned to the pick-up-address and all repairs are covered with a six-month limited repair warranty. This limited warranty is subject to specific terms and conditions. This Limited Warranty also covers repair or refurbishment work done under the Nespresso PRELOVED Service. (UK ONLY)

COFFEE EXPERIENCES

• Participate in our coffee Masterclasses and special events where you can discover more about the world of coffee with the help of our Coffee Specialists and experts.

• To participate you need to register online at Nespresso.com.

• Masterclasses and special events, that are held within selected locations, can accommodate a maximum of 10 people per session. Masterclasses are subject to availability.

TIER UPGRADE BONUS

Customers will receive a coffee reward after upgrading to the next tier if they have been with Nespresso for 6 months or more.

• If the customer upgrades to Expert tier and is an Original Line machine customer only based on the machine they have registered on their account, or if they have no machine registered, they will get £5 applied at checkout on their next order over a value of £10 (not as credit on their account)

• If the customer upgrades to Expert tier and is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £10 applied at checkout on their next order over a value of £10 (not as credit on their account)

• If the customer upgrades to Ambassador tier and is an Original Line machine customer only based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the customer upgrades to Ambassador tier and is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Tier Upgrade Bonus will be valid for four (4) months from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available.

MACHINE DISCOUNT

• Enjoy 35% discount on a Vertuo machine or 15% on an Original Line machine once per membership year.

• This offer is only available for one machine per membership year per Member. This offer is only available when the new machine is purchased from a direct Nespresso channel in the UK or ROI. The discount cannot be applied to machines purchased via any other retailer. Nespresso reserve the right to apply certain restrictions when additional promotions are being run. Such restrictions will be announced within the terms of each individual additional promotion and will be at the sole discretion of Nespresso.

20% OFF ACCESSORIES

• Benefit from a 20% discount when you buy any item from our Accessories and Food and Bites range.

• Any such purchases are not for re-sale. In some instances, the offer of 20% off may be limited to a maximum number of items per member.

FREE DESCALING KIT

• Receive a Free Descaling Kit for every 600 capsules purchased within the membership year, by using redemption code DESCALER. Maximum of two free descaling kits per year, per member.

PRIVATE SALE

• A personal invitation to our online Private Sale with exclusive offers and products. Private Sale will be available up to twice a year.

• The Next Day Delivery option may not be available during the Private Sale period due to concentrated high demand vs operational limitations.

VIP REWARDS

• Enjoy exclusive Ambassador only surprise rewards and events, exclusive free gifts and unique offers, details of which will be shared throughout the year.

ANNIVERSARY GIFT

Get an exclusive gift on your membership anniversary.

• If the Ambassador tier customer is an Original Line only customer based on the machine they have registered on their account, or if they have no machine registered, they will get £10 applied at checkout on their next order over a value of £20 (not as credit on their account)

• If the Ambassador tier customer is a Vertuo Line machine customer or is both an Original and Vertuo Line machine customer based on the machine(s) they have registered on their account, they will get £15 applied at checkout on their next order over a value of £20 (not as credit on their account)

Anniversary Gift credit will be valid for one (1) month from the date of issue and can only be used once. Minimum order spend must be more than the bonus amount. No cash or alternative will be available. The Anniversary Gift will be paid on the calendar month of the qualifying member’s anniversary.

All offers are subject to availability and Nespresso reserve the right to amend any of these offers and terms and conditions at any time without notice. For further details and full terms and conditions visit www.nespresso.com/legal

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

1. This service is available to all Nespresso Club Members in UK and Republic of Ireland, aged 18 or over, who place an order via the mobile app, online at Nespresso.com or via participating Nespresso Boutiques.
2. Pick Up Points are available at the following locations:
1. From the following selected Nespresso boutiques;
• London, Regent Street,
• London, Brompton Road,
• Westfield, White City,
• Manchester, Trafford Centre,
• Edinburgh, Multrees Walk,
• Bluewater Shopping Centre,
• Westfield, Stratford
• Reading Oracle Centre,
• Bristol, Cribbs Causeway,
• Dublin, Duke Street,
• Leeds, Victoria Gate
2. From Doodle and CollectPlus branches in UK (click the links below for a full list of branches)
3. From Parcel Motel in Republic of Ireland (click the links below for a full list of branches).

Pick Up Orders via Nespresso Boutiques


3. Pick Up from one of the participating Boutiques may be available for Same Day Pick Up. For Same Day Pick Up, last orders must be placed within a minimum of two (2) hours before the selected boutique closes. Orders will be ready for collection within two (2) hours of confirmation of the order.
4. Pick Up Service via Boutiques available for Grands Crus coffees only, and is not available for the purchase and pick up of machines, accessories, food bites nor Limited Edition coffees.
5. Orders can be placed either online, via the mobile app, through the Nespresso Club, or at participating boutiques.
6. Orders will be ready for collection within two (2) hours of receipt of an order confirmation.
7. Orders can be collected from the "at your service" desks in the selected boutiques. Club Members will require their email receipts for pick up, or can give their full name and address to allow the Coffee Specialist to check their membership and order status.
8. Any orders that are not collected within seven (7) days of the date the order is placed, will be refunded via the original payment method, and the goods returned to stock.

Pick Up in the UK via Doddle and CollectPlus UK


9. The Pick Up Service is available via Doodle and CollectPlus in the UK on orders for all coffees, machines, accessories and food bites.
10. Orders placed via Doddle or CollectPlus can be made up until 8pm for next day pick up. Next Day Pick Up is available for UK Mainland only. Delivery to the Scottish Highlands Pick Up Point may take between 2-5 days depending on final destination. Club Members can track delivery of their order by using the Order Reference Number which can be found on their Track & Trace email, or on their Shipping Confirmation email, or by logging into their 'My account/My Orders' page of their Nespresso Club account.
11. Orders should be ready for pick up on the following day from receipt of a confirmed order notification, except in locations such as the Scottish Highlands.
12. Orders to be picked up at Doodle or CollectPlus UK can be placed via any of the usual channels.
13. CollectPlus and Doddle orders will be confirmed by email and/or SMS with a bar code. Bar codes will be required for scanning at Doodle or CollectPlus when the item is collected.
14. Opening hours vary by location. Club Members should check with their local branch before visiting an outlet to pick up their order.
15. Doddle will hold orders for a maximum of seven (7) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.
16. CollectPlus will hold orders for a maximum time of ten (10) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.

Pick Up from Parcel Motel, Republic of Ireland


17. Pick Up Service available from Parcel Motel on orders for all coffees, machines, accessories and food bites.
18. Orders must be placed by no later than 11:00 am for next day pick up. Orders placed after 11:00 am will be ready for collection within the following 48 hours of confirmation of the order.
19. Orders to be picked up from Parcel Motel can be placed via any of the usual channels.
20. Parcel Motel orders will be placed in secure lockers and can be picked up at any time (open 24hrs, 7 days a week, including Bank Holidays).
21. Parcel Motel will send Nespresso Club Members a notification (email and/or SMS) with the confirmation of delivery, the locker details and secure code to enable them to retrieve their parcel.
22. Parcel Motel will hold orders for a maximum of seven (7) days before refunding Nespresso Club Members and returning the goods to the warehouse, if the order is not collected.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA

1. Scope & application

1.1 Nestlé Nespresso SA, Avenue de Rhodanie 40, 1007 Lausanne, Switzerland (“Nespresso”) is the promoter and organiser of competitions, games or promotional initiatives (“Promotions”) to which these General Rules shall apply, unless otherwise specified.

1.2 These rules and conditions (“General Rules”) shall apply to any Promotions that are organised by Nespresso on an international basis and that are published or distributed by way of Nespresso's internet website/s at www.nespresso.com or other websites or internet sites, pages or properties generated or managed by Nespresso (collectively “Websites”).

1.3 Each Promotion shall include these General Rules and shall be accompanied by an additional document setting out the specific mechanism and rules applicable to the relevant Promotion (“Specific Rules”). In the event of conflict between the General Rules and the Specific Rules published for a particular Promotion, the Specific Rules shall prevail.

1.4 These General Rules shall not apply to other promotions organised by Nespresso's subsidiary or affiliated entities which shall be subject to applicable local rules and regulations.

2. Participants

2.1 By submitting an entry or participating in a Promotion, participants confirm their understanding and acceptance of these General Rules and any applicable Specific Rules.

2.2 Promotions may not be available in all countries. Nespresso reserves the right to limit a Promotion to participants resident in certain territories or otherwise limit participation, as indicated in the relevant Specific Rules.  Participation shall be automatically void in any territory where a particular Promotion may not be legitimately undertaken.

2.3 Participants may be required to provide proof of eligibility to enter a Promotion or to accept and receive a prize. Unless otherwise specified in the Specific Rules, participants under the age of 18 must obtain and provide on demand written parental or guardian consent to enter or claim a prize.

2.4 In all cases, employees of Nespresso, its Affiliates and their immediate families, as well as their agents or any person professionally connected with a Promotion shall not be entitled to participate.

3. Entries

3.1 Promotions are free to enter and no purchase of any kind is necessary.

3.2 Entries must be submitted in the manner and form and by the closing date and time stated in the Specific Rules. Nespresso may disqualify any entry that is incomplete or does not fully comply with these Rules.

3.3 Only one entry per person is allowed, unless expressly permitted in the Specific Rules. In the event of multiple entries for or on behalf of any person, all entries from that person will be disqualified. Entries from agents, third parties, organised groups or generated automatically by computer will not be accepted.

3.4 No receipt for entries will be issued. Nespresso does not accept responsibility for any entries that are lost, damaged or delayed as a result of postal or other transmission failure or any network, hardware or software failure. Proof of sending will not be accepted as proof of receipt.

3.5 Entries that are vulgar, offensive, indecent, defamatory, inappropriate for general public communication or which portray or encourage illegal activities will be automatically disqualified.

3.6 Participants shall have a general obligation and duty of honesty and fair-play in relation to any Promotion.

3.7 Any breach of the General or Specific Rules will invalidate a participant's entry. If a breach has occurred but is discovered after the award of a prize, Nespresso may require return of the prize. Nespresso may, at its discretion, publish reasons for such breach including the identity of the participant concerned.

4. Prizes

4.1 Prizes are as described in the Specific Rules and, unless specifically stated to the contrary, will not include any other charges, expenses, personal or additional items which will be the sole responsibility of the prize winner.

4.2 A list of winners will be posted on the Website/s. All decisions of Nespresso are final, binding and not open to discussion or appeal. Nespresso will advise winners by e-mail, as provided with their entry, but shall have no responsibility for failed communications or errors however caused.

4.3 The Specific Rules may set a time limit or procedure for claiming or accepting a prize. Failure to claim a prize by the time or in the manner specified will make a potential prize claim invalid and Nespresso may re-offer the prize. 

4.4 If a potential winner cannot be contacted for any reason, or is unable or unwilling to take up a prize, an alternate winner may be selected by Nespresso and offered the prize without any liability to the first potential winner.

4.5 All prizes are non-transferable, may not be re-sold and there are no cash or other alternatives. Prizes are subject to availability and Nespresso reserves the right to substitute prizes of equal or greater value at any time.

4.6 In addition, all travel or holiday prizes are subject to the following:
(a) Nespresso will have full discretion to select appropriate and effective means and times of travel. Travel is subject to availability and must be completed on the dates specified. Restrictions may apply.
(b) It is the responsibility of winners to make arrangements to enable them to take up the prize offered, otherwise a prize may be forfeited and awarded to another participant.
(c) The actual value of travel depends on the date, time, destination and most efficient means of transport. Nespresso will cover actual costs for travel and no cash difference may be demanded or paid in the event of a difference between actual costs and any stated or approximate value.
(d) Winners are responsible for all expenses of a personal or other nature that are not specifically included in the prize description (e.g. spending money, mini-bar, laundry, telephone, pay-per-view, insurance, or other expenses).
(e) Winners are responsible for obtaining and providing all required travel documents, including any required visas, passports, vaccination or health certificates, or other documents required for international travel and/or the prize destination.
(f) Nespresso has no liability if winner/s are unable for any reason to take up a prize as proposed.

5. Personal information

5.1 Nespresso may require Participants to provide personal details as a condition of entry or participation in the Promotion. This includes: full name, postcode and country of residence, e-mail address, telephone (optional), age (or over 18 confirmation). Other information may also be required.

5.2 By participating in a Promotion, Participants undertake that all information submitted is true, current and complete at the time of entry. Participants are solely responsible for the accuracy of personal details and for informing Nespresso of any changes. Nespresso has no responsibility for failed contacts.

5.3 All personal data provided by Participants or received Nespresso will be stored, processed and handled in accordance with Swiss Federal Laws on Data Protection (1992 LPD 235.1 and 1993 OLPD 235.11, as amended) and Nespresso's published Privacy Policy, the latest version of which is available at www.nespresso.com. By accepting these Rules, participants also accept the terms of the Privacy Policy, which they should read before submitting an entry.

5.4 If a Promotion requests or incites Participants, whether for advantage or not, to relay or communicate (“forward”) the Promotion to other persons, or if Participants themselves wish to forward the Promotion to other persons, the following shall apply:

(a) Participants may forward details of or otherwise invite or encourage other persons to participate in the Promotion by email (“Invitation”) either directly or through Nespresso's Website or other technical means  as part of the Promotion, it being understood that Nespresso is simply forwarding the Invitation and has no responsibility for the addressee or content thereof;
(b) In all cases, the Participant is fully responsible for the choice and disclosure of the persons to whom an Invitation is sent and must obtain their explicit consent in advance;
(c) All Invitations shall nominate the Participant as sender and not Nespresso;
(d) Nespresso will not forward more than five Invitations and Participants are required to respect the same limitation.
(e) Email addresses must be valid and different. Participants shall not forward Invitations to persons who have not given consent nor introduce fictitious friends or acquaintances for the purposes of advantage or gain.

5.5 Prize winners agree to take part in any reasonable publicity required by Nespresso and consent to the use by Nespresso or its Affiliates in that connection of their name, likeness and/or images without further compensation.

6. Intellectual property

6.1 All trademarks, brands, logos and other materials or content in relation to Promotions are the exclusive property of Nespresso and may not be downloaded, copied, saved, modified or otherwise distributed or used for any purposes other than as envisaged by the General and Specific Rules.

6.2 All entries submitted and all materials created in connection with an entry shall be the property of Nespresso. By submitting an entry each participant thereby transfers to Nespresso the full worldwide copyright and all other intellectual property or similar rights in that entry, including, without limitation, all rights to copy, communicate, distribute, adapt, translate, modify, use or exploit the work by any means. Participants confirm they have not entered into any agreements with third parties that could impair Nespresso's right to use their entry and agree to take all action and sign all documentation that may be necessary to protect and/or use those rights.

6.3 Where a Promotion entails the composition or submission of text, images, videos or other media, each participant undertakes that the entry is their original work and does not use or infringe the intellectual property or other rights of any other person.  Any person/s whose image is used in an entry must have given their express consent (parental if under the age of 18) to its inclusion and use. Participants will be entirely responsible for any claim by any third party in respect of their entries.

6.4 Nespresso has no obligation to use any entry, even if it is a winning entry. Other than as described in these Rules or required by law, participants will not be entitled to any compensation or credit for use of an entry.

7. General

7.1 Nespresso reserves the right to alter or cancel a Promotion in the event of unforeseen circumstances or to amend or update these General Rules or any Specific Rules from time to time. Nespresso will publish any amended or updated Rules on its websites, which shall then apply to all existing and future entries. If a participant does not agree to any such changes, the sole remedy shall be to withdraw their entry from the Promotion.

7.2 Subject to any mandatory legal requirements, Nespresso's determination with regard to these General Rules and the Specific Rules applicable to any Promotion will be final and binding and no correspondence or discussion will be entered into.

7.3 These General Rules are published in English and in the Swiss national languages of French, German and Italian. Nespresso may, without obligation, provide additional local language translations for the non-binding assistance of Participants.    

7.4 These General Rules and any Specific Rules issued by Nespresso are governed by Swiss law and any disputes which cannot first be settled amicably shall be submitted exclusively to the courts of Canton Vaud, Switzerland.

2010
Nespresso UK Ltd.

NESPRESSO VERTUO ONBOARDING PROGRAMME – GENERAL TERMS AND CONDITIONS

Full Terms and Conditions:

1. Open to selected Nespresso Members only who have received the special promotional email or direct mail contact inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 30 days later. The promotion will apply for purchases made within 30 days of the date of that promotional email. Purchases made after the 30 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value.

For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI).

Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

TERMS AND CONDITIONS

1. Open to selected Nespresso Members only who have received the special promotional email inviting them to participate in this promotion. Nespresso Members must be residents of UK or Republic of Ireland, aged 18 or over who are registered with Nespresso. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

2. To qualify for their offer, participating Members must purchase the required number and variety of Nespresso capsules as stated in the promotional message sent directly to them. Such purchases must be made in a single transaction during the stated promotional period.

3. The offer will be automatically added to the Member’s account on the date the email is sent and will expire 30 days later. The promotion will apply for purchases made within 30 days of the date of that promotional email. Purchases made after the 30 days will not qualify for the offer. The number of free gift items available in this offer are limited to a pre-allocated volume. In the event of this allocation becoming depleted before the stated closing date, an alternative item of equal value will be added to qualifying orders. All qualifying orders will come with complimentary delivery.

4. Promotion available for purchases via the following channels only: Nespresso on freephone 0800 442 442 (UK) or 1800 812 660 (ROI), at www.nespresso.com, on the Nespresso Mobile Application or in a Nespresso Boutique. Offer not available via Café NESPRESSO. The offer cannot be claimed via any retail outlet or website.

5. The offer is limited to a maximum of one complimentary gift with purchase per participant/ Nespresso Member account throughout the duration of the stated promotional period.

6. Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the above clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive. Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions.

7. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Member to ensure the integrity of the promotion.

8. Those making claims on behalf of a company or business must be authorised to do so.

9. This Promotion cannot be used in conjunction with any other Nespresso promotion, offer or discount.

10. 10. No cash or other alternative available to the stated complimentary items, except in the event of circumstance outside its control, Nespresso reserve the right to offer an alternative item of equal or greater value. For further information regarding this offer, please contact Nespresso on Freephone 0800 442 442 (UK) or 1800 812 660 (ROI). Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

Full Terms and Conditions:

Open to UK businesses only. Applicants must be aged 18 or over, have the authority to apply on behalf of the business and are required to register [the Business] with the Nespresso Club. Excludes employees and their immediate families of Nespresso, its agents or anyone professionally connected to the promotion.

To qualify for their offer, participants must purchase the required number and variety of Nespresso capsules as stated. Such purchases must be made in a single transaction.

The following offers are available. Businesses must choose which ONE of the three offers they wish to redeem. Only one offer available per business.

Plan 1: Essenza (Black) for £1, when 300 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

Plan 2: Lattissima Touch (Black) for £15, when 500 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

Plan 3: Essenza (Black) AND Lattissima Touch (Black) for £30, when 600 Nespresso capsules are purchased in a single transaction (excluding Limited Edition Nespresso capsules);

All machines and capsules are subject to availability, while stocks last

Offer available only in the following channels: Nespresso Club on freephone 0800 442 442 (UK), at www.Nespresso.com, on the Nespresso website **www.Nespresso.com/uk/en/office** Nespresso reserves the right at its sole discretion to suspend any user found to be attempting to circumvent the ‘one per business’ clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by Nespresso to be in violation of the terms and conditions; or to be acting in any manner deemed by Nespresso to be disruptive.

Nespresso also reserves the right to report any activity to the local police if an individual is found to be violating the terms and conditions. At all times during the promotion, Nespresso reserves the right to perform internal checks relating to the Club Member to ensure the integrity of the promotion. Those making applications for the offer or claims on behalf of a business must be authorised to do so.

This offer cannot be used in conjunction with any other Nespresso promotion, offer or discount. No cash or other alternative available to the stated free items. The contact details of recipients for the direct mailer have been provided by a third party.

If any recipient wishes to unsubscribe they may do so by sending an email with the subject line ‘Unsubscribe’ to: unsubscribe.uk@Nespresso.com and their details will be removed.

For question relating to this offer, please contact the Nespresso Club on 0800 442 442. Calls are free from standard BT landlines, but may be charged from a mobile depending on the caller’s service provider’s policy). Promoter: Nespresso UK Ltd. Registered in the United Kingdom No. 156925 at 1 City Place, Gatwick, RH6 0PA

Safety Precautions

"Safety Precautions" and "User Instructions / User Manuals" are part of the appliance. Please read them carefully before using your new appliance for the first time. Correct use, daily cleaning, care and maintenance are instrumental in ensuring food safety.

1. The events are open to all visitors to participating Nespresso Boutiques, aged 16+ only.

2. The events will take place at Nespresso Boutiques at the following locations only: London Regent Street, London Brompton Road, London White City, Bluewater, Bristol, Dublin Duke Street, Edinburgh, Glasgow, Guildford, Leeds, Liverpool, Manchester Arndale, Manchester Trafford, Oxford, Reading, Solihull, Stratford, Birmingham Selfridges, Belfast, Dublin Arnotts, London St Pancras, London Victoria, Milton Keynes, Newcastle, Nottingham, One New Change.

3. The dates and times of the events will be provided directly by the Boutique. The duration of each event is 15 minutes.

4. Participation shall be deemed to be a full and unconditional acceptance by the participant of these Terms and Conditions.

5. No purchase necessary.

6. A maximum of one free “Let’s Talk Coffee” session per day, per person. Each “Let’s Talk Coffee” event consists of a 15-minute session hosted by a Coffee Specialist from Nespresso, subject to availability on the dates as advertised in each participating Boutique only.

7. Participants may wait in a queue until the event starts, or pre-book a timeslot with one of the team members on site and return at the appointed time. In the event of the participant not being present at the agreed allocated time, their place will be given to the next person in the queue. In such an event, the Promoter cannot guarantee that an alternative, later timeslot will be available to the original participant.

8. If there are no future timeslots available, the participant may choose to wait for a cancellation/’no-show’.

9. In the event of unforeseen circumstances, the Promoter cannot guarantee that all talks will be completed during the timeframe as advertised/booked. In such an event, participants will be advised immediately to minimize inconvenience or disappointment.

10. Timeslots cannot be booked online; they must be booked in person with a team member at the Boutique.

11. The team members’ decision will be final in all matters.

12. The Promoter reserves the right to vary the Terms and Conditions or to terminate or cancel the talks at any time without notice. No correspondence will be entered into in relation to any dispute arising out of the Promotion or its termination or cancellation.

13. The Promoter reserves the right to terminate or temporarily suspend the talks in the event of technical or other difficulties that might compromise its integrity or safety.

14. The Promoter does not accept any liability for loss or damages incurred, or responsibility for any claim, as a result of participation in this event.

Promoter: Nespresso UK, 1 City Place, Gatwick RH6 0PA